Fulfillment Associate - First Shift $19.50/hour, Monday through Friday, Full Time

Fulfillment Associate - First Shift $19.50/hour

This work is an on-site role, based at our beautiful company headquarters in West Bend, WI.

• Done feeling invisible working in a giant warehouse that feels endless?
• Are you looking to join a small team where you’re known, supported, and set up to do great work?
• Would you get excited to complete your work in a clean, bright, natural-light workspace?

Join an exceptional fulfillment team that prepares orders for our valued new and existing members. In this hands-on role, you’ll work across multiple fulfillment areas—promotions, membership kits, magazine circulation, merchandise orders, and returns—ensuring every order ships accurately and on time.

• Full Time, 1st Shift, Monday through Friday, 8:00am - 4:30pm (no weekends!)
• Role is eligible for annual company incentive bonus program
• Voluntary overtime

Essential Duties and Responsibilities:

• Effectively use warehouse technology to locate and gather stock for shipment.
• Pick, pack, and ship orders and materials.
• Coordinate with external teams to prepare upcoming promotional packages.
• Prepare and fulfill new and renewing member kits.
• Ensure daily orders are ready by USPS/UPS pick up times.
• Alert management of inventory and/or shipping supply needs.
• Process and mail internal renewals, collections, and retention mailings.
• Maintain and organize warehouse and off site storage facility
• Operate pallet jacks, forklifts, and other equipment to locate, pull and process orders and allocate shipping materials.
• Perform quality checks on received inventory items and report deficiencies.
• Adhere to safety, quality, and fulfillment production standards.
• Other duties as assigned.

Skills/Abilities and Education Requirements:

• High School Diploma or equivalent required.
• Must be 18 years of age or older.
• Prior warehouse, fulfillment, shipping/receiving, inventory, production, or material handling experience preferred.
• Basic understanding of internet functions and the ability to learn our warehouse management system. Knowledge of NetSuite or similar system is a bonus.
• Strong communication skills and the ability to work effectively with team members, leaders, and cross-functional departments in a fast-paced environment.
• Able to take on new tasks and embrace variety in your work assignments.
• Be able to work on your feet for up to 8-10 hours per day.
• Be able to regularly lift up to 50 pounds.
• Be able to stand, walk, bend, pull, push, squat, lift and reach throughout your shift.
• Demonstrates the Core Values of Delta Defense, LLC.

Why Delta Defense?

• 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
• Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
• 15 consecutive years on the Inc. 5000 list of America’s fastest-growing private companies. This distinction is shared by just eight companies on the 2026 list.
• More than 860,000 USCCA Members served nationwide. Serving them well is why we’re here and why the work matters. We are obsessed with the people we serve.
• A culture committed to growth. We invest in our people, sharpen how we work, and never settle.
• Meaningful work with real impact. Every role contributes to moving our mission forward.

Work for Delta Defense, the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/

Learn more & apply: Delta Defense Careers

Please watch your email for next steps after submitting your application. You will be asked to take an online assessment in order to complete the application process. We look forward to receiving your application.

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