Full Time Teller - Providence, KY

Independence Bank

Providence, KY, United States2d ago

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Key details

Location: Providence, KY, United States
Work style: Onsite
Level: Entry level
Job type: Full-time
Experience: 1–4 yrs
Function: Finance & Accounting
Focus area: other
Posted: 2d ago

Skills

cash handlingcustomer service

About the role

Teller I

At Independence Bank, we believe great banking starts with even better people. Each employee deserves a place where they can grow, have fun and feel valued. We’ve grown to become one of Kentucky’s largest banks, but we’ve never lost our community bank spirit along the way.

Here, you’ll find a culture that promotes authenticity and having fun each day you come to work. We dress up for Halloween, celebrate holidays, surprise our employees with gifts or trips and find plenty of ways to celebrate together. We call our commitment to our communities “Local Love,” and we live it by investing our time, energy and more than $1 million each year back into the people and places we call home.

There’s a reason we’ve been named a Best Place to Work in Kentucky more than 18 times. We’re proud of how far we’ve come, and we’re even more excited about where we’re going.

If you’re looking for a place where you can do meaningful work, be part of a skilled team and actually enjoy the people you work with, we want to hear from you!

*Position is not eligible for remote work.

Job Summary

A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation.

Essential Functions, Duties and Responsibilities include, but are not limited to:

Greets all customers and visitors when they enter the location lobby or approach the drive-thru

Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash

Identifies counterfeit currency

Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds

Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards

Exchanges foreign currency

Performs services for customers including ordering bank cards and checks

Records all transactions promptly, accurately, and in accordance with bank procedures

Answers inquiries regarding checking and savings accounts and other bank related products

Assists customers in solving account errors or problems, providing account balances, etc.

Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination

Promotes and maintains positive relations with all contacts, customers, and potential customers

May be responsible for bank openings and/or closings

May be required to work drive thru

May be required to float to other locations

Education, Experience and Qualifications

Education

Required/Preferred	Education Level	Description
Required	High School or GED

Years of Experience

Minimum	Comments
1	One (1) year of teller experience preferred; customer service experience required

Core Competencies

Customer/client orientation

Cash handling

Oral communication skills

Problem-solving skills

Accuracy and attention to detail

Situational judgment skills

Ability to maintain confidential information

Working Conditions

Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.

Travel Requirements

Requirement	Frequency
Travel to other locations may be required to provide coverage	Occasionally

Physical Requirements

Medium work. Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that he or she can also do sedentary and light work.