General Assistant
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Key details
- Work style
- Onsite
- Level
- Entry level
- Function
- Administrative
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
The University
At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team.
Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.
At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you.
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here
The Department
The Operations Directorate is dedicated to providing a world-class experience for our diverse student and staff communities, which is essential to our students’ learning journey. Our passionate team delivers services and facilities across 15 colleges, including catering, housekeeping, reception, security, and maintenance.
All staff within the Operations Directorate share the responsibility for supporting environmental and social sustainability initiatives including water and energy conservation and re-use and recycling as outlined in operating procedures. These resources create a safe environment where our students can live, work, dine, socialise, and thrive together.
Within the Operations Directorate, we have three key areas:
University Catering: Our robust catering team of 500 ensures fresh, exciting, and diverse dining experiences throughout our colleges, catering to the unique needs of our University Community, which includes students, staff, and visitors, and offer expert advice on bar management.
College Operations: With over 200 dedicated professionals, we provide residential services within the colleges as well as supporting student and non-student-led events.
Retail Services: Our branded retail catering and merchandise outlets offer an enticing array of menus and high-quality products thoughtfully presented to enhance the shopping experience for our students and staff whilst building positive relationships via efficient service and attentive staff.
The Role
General Assistants are responsible for supporting a professional, responsive and efficient catering service for students, staff and visitors, ensuring that food production is presented, served, replenished to an exceptional standard and in line with standard operating procedures. The post holder will also assist with day-to-day cleaning of kitchen and catering equipment, receipt and storage of goods, checking and signing for deliveries.
Catering team members will be expected to adopt and promote a flexible approach to working, and to undertake any or all the tasks outlined below regardless of their designated shift. Successful candidates are expected to always promote a positive image of University Catering and Durham University.
Specific Role Information
Working in the catering team requires an element of physical manual handling, which can include lifting and transporting catering equipment.
There are various roles available, ranging from 32 weeks a year to year round. All contracts are any 5 days from 7, which may include some evenings and weekends. Typical working hours are between 7am and 9:30pm. You may be required to work at other locations to support business needs.