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General Manager(07490) - 5121 NC Hwy 42 West suite 130B

Domino's

Garner, NC, United States2w ago

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Skills

bank depositscustomer serviceorder entry

About the role

Job Description

  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly





  • When closing, responsible for end of the night bank deposits





  • When closing, responsible for doing a nightly product inventory count





  • When opening, ensure the store is set up properly and ready to receive orders upon time of open





  • Foster and project a sense of urgency with each and every order





  • Ensure the store is running according to Domino’s Operation Evaluation Review standards





  • Oversee total store operations





  • Communicate with other managers and staff regarding any aspect that impacts business operations





  • Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery





  • Actively training the GMIT on all aspects of store operations





  • Maintain staffing levels that mirror the needs of business at any point of the day





  • Creating and maintaining an employee schedule based upon labor needs





  • Collect money and signed credit card receipts from delivery drivers at the end of their shift





  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer





  • Ensure vehicle used for delivery pass inspection, both mechanically and visually





  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time





  • Ability to read and understand P&L ledger





  • Uphold Dominos standards of grooming, uniform, and appearance



  • Promote pizza products, specials, and promotions





  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout





  • Provide quality customer service to internal and external customers both over the phone and in person





  • Ability to speak and write clearly and comprehension of using a computer based order entry system





  • Contribute to and promote an atmosphere of teamwork, energy, and fun