General Manager

General Manager | Sip & Brew – San Antonio International Airport

The General Manager supports daily kitchen and café operations by ensuring food quality, food safety, and operational excellence in a fast-paced airport environment. This role helps recruit, train, coach, and motivate team members while overseeing inventory, scheduling, cost controls, and compliance with company standards. Working closely with restaurant leadership, the GM drives efficient operations, supports profitability goals, and ensures an exceptional experience for travelers.

Key Responsibilities:

• Lead, coach, and develop team members to deliver excellent food quality and guest service.
• Assist with hiring, onboarding, training, scheduling, and performance management.
• Oversee daily operations to ensure quality, efficiency, and brand standards are met.
• Monitor labor, inventory, ordering, and operating costs.
• Ensure compliance with food safety, sanitation, and company policies.
• Maintain a clean, organized, and safe work environment.
• Support operational improvements and help achieve business objectives.
• Resolve operational challenges and promote guest satisfaction.
• Foster a culture of teamwork, accountability, and continuous improvement.

Core Skills:

• Leadership and team development
• Restaurant and café operations
• Food quality and safety management
• Inventory and cost control
• Training and coaching
• Problem-solving and decision-making
• Communication and interpersonal skills
• Time management and multitasking
• Operational excellence
• Results-driven leadership

This role combines operational leadership, team development, and business management to ensure high-quality execution, guest satisfaction, and strong financial performance in a high-volume airport environment.