General Manager

Description

Get Fired Up For Your Future!

At Urbane Cafe, we're not just filling positions — we're building careers!

Voted a Great Place to Work!

Make up to $100,000 per year (eligible for bonuses & overtime) — Depending on Experience & Location.

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What We're Looking For

Amazing General Managers who own their restaurant, lead by example and inspire everyone around them. In this role, you'll:

• Lead daily operations and hold the standard on everything — quality, service and culture
• Keep guests and team members safe — always
• Create a positive, energizing work environment where people actually want to show up
• Develop your team to reach their full potential
• Own your numbers: sales growth, cost management, quality control and profitability
• Recruit great people — conduct strong interviews and build a winning team
• Motivate, celebrate and grow the people around you

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What You Bring

• 3+ years of supervisory experience in food service (fast-casual preferred)
• Solid math and basic accounting skills
• Outstanding communication and people skills
• A positive attitude and a genuine desire to lead

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What You Get

• Excellent wages
• Generous monthly bonus opportunity
• Two weeks' paid vacation to start
• On Demand Pay — get paid when you need it
• Employer Match 401K with financial consulting
• Medical, Dental, Vision, Hospital Indemnity, Critical Illness, Accident, Chiropractic and Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• UC Cares Program — free support when life gets hard
• Free meals — delicious and healthy
• Real career growth — we're expanding fast!
• Comprehensive training to set you up for success

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Our Story

Urbane Cafe is a family-owned company founded by Tom Holt, with locations across Southern California and Nevada — and more on the way. Every day, we make our focaccia dough from scratch and bake it fresh in open-hearth ovens, right in front of our guests. We craft gourmet sandwiches, farm fresh salads and unique bowls using refined local ingredients — all served with a smile in a warm, vibrant atmosphere.

We build organizations where people are inspired to better their lives and the lives of others. Delicious is in the Details — and so is everything we do.

If you have a can-do spirit and a hunger for growth, come join our team. Great food. Great people. Great fun.

Requirements

• Ability to apply all Urbane Cafe policies, procedures, standards, specifications, guidelines and training programs in a fair and consistent manner
• Strong attention to details that ensures all food and products are high quality and prepared and served according to Urbane Cafe standards
• Proven ability in hiring, staffing, training and managing multi-lingual restaurant staff
• Experience in developing and overseeing the execution of the store budget in order to meet goals
• Proven success in analyzing financial reports and make necessary management decisions when necessary
• Experience in preparing and administering work schedules to effectively manage labor costs and meet service standards
• Ability to coach assistant managers and shift leads to increase team member retention and engagement
• Proficient in completing team member performance appraisals on a timely basis
• Comprehension of Urbane Cafe policies regarding personnel and administration of prompt, fair, and consistent corrective action for any and all violations of Company policies, rules, and procedures
• Demonstrated understanding and compliance with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, team members and guests
• Able to communicate effectively in English, both orally and written – Bilingual a plus
• Experience in service and food, generally involving at least three years of front-of-thehouse operations and/or assistant management positions
• Possess excellent basic math skills and the ability to operate a POS system
• Able to work in a standing position for extended periods of time
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds
• Must have the stamina to work 45 to 50 hours per week

Education and/or Experience:

• College degree preferred: high school diploma or GED required
• 3 years minimum front of the house operations as assistant manager or general manager position in QSR/Casual Dining
• Must be ServSafe certified