Global HRBP Retail Banking

ING is a group of engaged and passionate people who feel energized and supported, all helping to nurture a positive culture that celebrates diversity and belonging. 

Our purpose is to empower people to stay a step ahead in life and business. It’s a purpose that’s relevant to the times we live in, and it continues to guide everything we do. And it is, after all, becoming a bigger draw for new talent, especially among young people. 

Our people promise is all about creating an inclusive and diverse global environment where every employee can live up to their potential while fully expressing who they are. We recognize the diversity of our workforce and commit to fostering an environment where every individual feels like they belong. We care deeply about our employees and support them in their professional development, providing ample opportunities to learn and grow. We also aim to empower them with the flexibility and autonomy they need to perform well and feel good. And, importantly, we want our people to enjoy their journey at ING, always remembering to have fun along the way. 

Guiding our relationship with our people is the set of strong values we share with the ING brand: Freedom, Selfreliance, Human Connection, Inclusivity, and Integrity.

The team: Global HR Retail

 The Global Retail organization is end-to-end functional responsible for the three retail segments: Private Individuals, Business Banking, and Private Banking & Wealth Management. A strong and strategic operating HR function is required to support the Retail organization in achieving its shared goals and objectives. The Global HR Retail organizations key objectives for the coming years are:

a)               Creating a consistent and focused Learning framework that supports the craftsmanship of our people.

b)               Driving a data-driven Talent identification & development agenda with a strong sense of accountability within the business to grow their talents.

c)               Creating meaningful Leadership interventions that help our emerging leaders in their development.

d)               Fostering a fair and objective performance culture that creates a winning culture.

e)               Fostering an inclusive, inviting, and safe environment where every employee can bring their whole self to work.

Role and responsibilities

•                 As HRBP of Retail Banking, your role involves strategically managing, developing, and executing the global HR strategy within the Retail Banking function.

•                 Ensuring the seamless development, implementation, and execution of the People agenda specific to the Retail Banking function.

•                 Collaborating closely with senior management across Retail countries to drive business growth through effective talent management, succession planning, employee development, and team performance optimization.

•                 The HRBP Retail Banking will be an integral part of the Retail HR Team, providing support and reporting directly to the Senior Global Retail HRD.

 Key responsibilities

1.               Act as the key liaison between the HR department and the Retail Banking function, ensuring effective communication and alignment of HR initiatives with the strategic objectives of Retail Banking.

2.               Operate efficiently within an international organization, coordinating efforts and resources across multiple countries with a specific focus on the Retail Banking function.

3.               Establish concrete talent acquisition and development strategies including successful execution of employee rotation programs to maximize talent potential and cross-segment mobility.

4.               Conduct the compensation round in the Retail Banking countries/VR pool, leveraging comprehensive knowledge of global compensation and benefits practices and trends.

5.               Drive the creation of a strategic workforce plan for the Retail Banking function, providing a framework for the sourcing and development of talent, and to enable the delivery of the Retail Banking strategy. Lead the hiring and firing of Retail leaders in collaboration with country CEOs and HR Directors.  

6.               Cultivate strong relationships with senior executives throughout the organization, establishing professional credibility and trust.

7.               Lead and support IDP (Individual Development Plan) discussions to empower Retail Banking leaders to maximize their impact at the country level and within the Retail Banking network across countries.

8.               Identify and assess current capabilities, identify gaps, and priorities development activities. Motivate others to enhance their capabilities and fulfill their potential. Build capabilities across the organization through mentorship and other informal methods.

9.               Create a motivational work environment where employees are inspired to give their best and contribute to the organization’s overall objectives. Effectively engaging and motivating HRBPs within the Retail countries to drive the Retail Banking agenda.  

10.            Promote and foster an inclusive international work environment, reflecting diverse cultural backgrounds, as the team caters to Retail Banking.  

11.            Develop and investigate multiple hypotheses, using a wide range of HR data to diagnose the underlying causes of Retail Banking's key business issues and identify opportunities to increase employee engagement and/or improve business performance.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

•                 Industry Insight: A deep understanding of industry knowledge and trends, particularly in HR and the Retail Banking function.

•                 Global Perspective: Approaches issues with a broad view, utilizing a global lens.

•                 Consistently achieves results, even under challenging circumstances.

•                 Strategic Planning: Uses expertise to act as an organizational authority on strategic planning, effectively alignment of company goals with long-term strategic initiatives.

•                 Influencing others: Persuades others to a desired outcome.

•                 Active Listening: Actively listens and restates the ideas and opinions of others to enhance mutual understanding.

•                 Dealing with Ambiguity: Comfortably handles unclear situations and problems.

•                 Taking initiative: Acts autonomously, without the need for direction from others.

•                 Driving Strategy: Executes strategies to accomplish long-term goals.

 Furthermore:

•                 Previous Experience in HRBP Role: Proven track record in a similar HRBP capacity demonstrating expertise in strategically managing and executing HR functions.

•                 Sector Knowledge of Retail Banking: Familiarity with the dynamics and particulars of the Retail Banking sector, preferably with a comprehensive understanding of its operational nuances and best practices.

•                 Educational Qualification: A University degree is essential, with preference given to candidates possessing a postgraduate degree or a Master's degree in a relevant field.

•                 International Exposure: Prior international work experience, showcasing the ability to thrive in diverse and multicultural work environments.

•                 Willingness to Travel Frequently: A demonstrated willingness and ability to travel regularly, both domestically and internationally, as required by the demands of the role.

•                 Flexibility to Work from Any ING Location: Ability to work effectively from any of our ING locations, demonstrating adaptability and a strong commitment to contributing to our global organizational objectives.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward?
Discover what we do and what we can offer you

Questions

Please visit our Frequently Asked Questions section to find some answers on questions you might have.
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.