Guest Service Associate (GSA)
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Skills
cash handlingcustomer servicefood safety
About the role
Description
Job Summary: As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.
Key Responsibilities:
- Greet guests with a friendly attitude and assist with food orders
- Maintain knowledge of the menu and answer guest questions
- Keep the dining area, patio, and restrooms clean and well-stocked
- Follow proper food safety, hygiene, and cash handling procedures
- Assist with restocking and cleaning tasks as needed
- Support new team member training and follow company policies
Qualifications:
- Restaurant or retail experience preferred
- Strong communication and basic math skills
- Must be able to lift up to 30 lbs and stand for extended periods
- Flexible availability, including nights, weekends, and holidays
- Reliable transportation required
Work Environment:
Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.