Guest Services officer - Front Office
Indiana, United States2d ago
Key details
- Location
- Indiana, United States
- Work style
- Onsite
- Level
- Entry level
- Experience
- 1–4 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 2d ago
Skills
About the role
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Guest Service Centre is responsible to contribute to the smooth and efficient running of the Guest Service Centre within the Rooms Division and for facilitating efficient communications for both guests and staff both within the hotel and for external communications.
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Guest Service Centre is responsible to contribute to the smooth and efficient running of the Guest Service Centre within the Rooms Division and for facilitating efficient communications for both guests and staff both within the hotel and for external communications.
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations / Energetic and passionate individuals who are interested in making a career in hospitality are also welcome to apply. Good customer service, communications and interpersonal skills are a must. Knowledge of operating switchboard consoles, paging system, and other associated computer equipment would be an added advantage.
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations / Energetic and passionate individuals who are interested in making a career in hospitality are also welcome to apply. Good customer service, communications and interpersonal skills are a must. Knowledge of operating switchboard consoles, paging system, and other associated computer equipment would be an added advantage.
How well do you match this job?
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.