H6320 ENTERTAINMENT COORDINATOR

Position Title: Entertainment Coordinator
Reports To: Promotions & Entertainment Manager
Supervises: N/A

Summary of Position:
Assists the Promotions & Entertainment Manager with the execution and coordination of Entertainment and Special Events. Responsible for the day-to-day success of entertainment concerts and special events. Ensures all details and preparations are complete, accurate, and on time. Other duties as assigned.

Essential Duties and Responsibilities:

• Understands the Apache Spirit Club levels and benefits program.
• Knows the monthly promotions calendar and information in monthly mailers.
• Provides excellent guest service and communication.
• Comfortable making announcements and using a microphone.
• Adheres to all regulatory, departmental, and casino policies.
• Stays current on special events, promotions, food specials, and entertainment.
• Reports illegal or suspicious activity.
• Maintains confidentiality of sensitive material.
• Able to move quickly on the event venue floor and handle customer demands calmly.
• Handles multiple functions simultaneously, being well-organized and detail oriented.
• Meets department standards, attendance, and appearance guidelines.
• Available to work nights, holidays, and weekends. Works any day, any shift, and long hours as required.
• Flexible to accommodate last-minute changes.
• Performs other duties as assigned and needed for the success of the organization.

Entertainment and Special Events:

• Works with Purchasing to acquire merchandise for events.
• Ensures merchandise and decorations are controlled, secure, and delivered on time.
• Inform departments of needed setups.
• Purchases green room needs and artist requirements.
• Follows up on signage and collateral requests.
• Manages the status of contracts and payments for entertainers.

Hospitality Standards:

• Promotes continuous success and progress.
• Speaks positively about guests, team members, and the business.
• Adheres to appearance standards.
• Available, approachable, and open to feedback.
• Plans ahead and anticipate guest needs.

Supervisory Responsibilities:
No direct supervisory responsibilities but ensure team members from other departments are set up for successful execution.

Education and/or Experience Requirement:

• High school diploma or GED required.
• One year of job-related experience in a entertainment buying/ entertainment production. or Promotions department may be substituted.
• Preferably fluent in both Spanish and English.
• Must be able to obtain and maintain a gaming license.
• Must have valid Drivers Lincese.
• Proficient with Microsoft Office.
• Knowledge in Ticket-Socket and Ticketmaster.
• Must have knowledge in Agilysys.
• Mescalero Apache Tribal preference: bicultural experience preferred.

Physical Demands:

• Frequently required to walk and sit.
• Required to stoop, kneel, crouch, crawl, talk and hear.
• Required to be able to lift and/or move up to 50 pounds.

Work Environment:

• The noise level is loud.