Head of E&M Transformation Programme
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About the role
SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.
For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.
Context
Responsible for the end-to-end implementation of the E&M Transformation Programme, converting the approved improvement plan into an integrated, prioritised and accountable programme of work. The role will ensure that all workstreams have clear problem statements, accountable owners, agreed outcomes, required client decisions, success measures and implementation timescales. These elements are specifically identified in the improvement plan as requirements for each improvement opportunity. The role will act as the principal coordination point between client, relevant subcontractors and supporting functions. The role require sufficient practical understanding of railway O&M to challenge plans, identify dependencies and recognise when specialist engineering, safety, commercial or contractual input is necessary.
Missions/Main Duties
Key responsibilities• Lead and govern the E&M Transformation Programme, establishing appropriate governance, accountability, decision-making, programme controls and reporting arrangements.• Translate the approved E&M Improvement Plan into an integrated programme roadmap and drive coordinated implementation across the agreed workstreams and improvement initiatives.• Provide overall integration and direction across the programme, ensuring organisational, operational, technical, commercial, systems and behavioural changes are aligned and key interdependencies are effectively managed.• Coordinate with client, subcontractor and other stakeholder interfaces, facilitating collaboration, resolving implementation barriers and ensuring agreed decisions are translated into action
• Maintain effective programme oversight, including progress, risks, issues, dependencies, benefits and required decisions, with timely escalation of matters requiring management or executive intervention.• Provide clear, evidence-based reporting to the Executive and programme governance forums, highlighting progress, achievements, emerging concerns, decisions required and overall transformation outcomes.• Ensure improvement initiatives are effectively implemented, embedded and sustained, coordinating appropriate specialist input where required and transitioning completed changes into business-as-usual ownership.• Coordinate the transition of completed outputs into business-as-usual ownership.
Key deliverables• Approved programme charter, governance plan and task-force terms of reference.• Integrated programme roadmap and detailed implementation plan.• Programme RACI and decision-rights matrix. Prioritised initiative portfolio.• Consolidated resource and capacity plan including any organisation structures.• Programme risk, issue, dependency and decision registers and benefits-realisation plan• Monthly executive dashboard and steering committee pack.• Stakeholder engagement and change-management plan.• Programme closure and transition-to-business-as-usual plan.
Profile/Skills
Essential experience
• Significant experience leading complex transformation or improvement programmes.• Experience delivering multi-workstream change in rail, transport, utilities, aviation, infrastructure or another safety-critical asset environment.• Working knowledge of railway operations and maintenance, sufficient to understand maintenance delivery, engineering assurance, defects, asset performance and operational constraints.• Demonstrated experience managing senior stakeholders, governance forums and executive reporting.
• Experience coordinating operational, engineering, commercial, digital and organisational change
Desirable experience
- Metro, tram, railway concession or operator-maintainer environment.
- Client, operator, maintainer and subcontractor interface management.
- Organisational design, operating-model or post-diagnostic transformation.
Qualifications
- Bachelor’s degree in engineering, operations, business, project management or a related discipline is desirable.
- Asset-management or rail-industry qualification is advantageous.
Systra is an equal opportunities company; this position is open to all applicants.