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Head of Insight and Foresight Consulting

Institute of Grocery Distribution

Watford, United Kingdom1w ago

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Skills

business developmentupselling

About the role

At IGD, we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us. 


That’s where you come in. 


We’re looking for a Head of Insight & Foresight Consulting who will drive revenue, profitability and build a world class team of consultants. 


What you’ll do 


Delivery and client leadership 

Accountable for the quality, commercial value and profitability of every
Insights & Foresight consulting engagement.
 

  • Lead IGD’s largest and most complex engagements, especially where briefs are ambiguous or senior stakeholders are involved 
  • Lead senior client meetings and workshops with a clear point of view, challenging where evidence supports it 
  • Set the standard for project structure, thinking and recommendations that are commercial, practical and useful 
  • Review work early, spot issues before clients do and step in when projects or relationships need unblocking 
  • Own scope, resourcing and profitability, ensuring the practice sells what it can deliver 


Business development 

Owns the Insights & Foresight consulting pipeline and revenue number, working with the Director of Consulting, new business and client success. 

  • Generate opportunities by understanding client challenges and spotting where IGD can help 
  • Turn conversations into projects by shaping the approach, bringing in expertise and writing strong proposals 
  • Own proposals,
    scope and pricing, including £50k+ bids
     
  • Keep the pipeline moving and build upsell opportunities into delivered engagements 
  • Help new business and client success teams sell consulting clearly and confidently across IGD 


Team and practice 

Leads the Insights & Foresight consulting team and builds its commercial and consulting capability. 

  • Lead and develop the team, improving utilisation, performance, commercial confidence and client impact 
  • Provide accurate resourcing, forecast and project profitability inputs to the Director of Consulting's practice review 
  • Turn recurring client needs into clear, repeatable propositions with a buyer, price and business case 
  • Connect retail knowledge, insight, data, learning and expertise around client problems 


What we’re looking for 

You’ll be client-facing, commercial and curious, with strong consulting judgement. You’ll know how to ask the right questions, build credibility and bring the right expertise together around a client problem. 


Essential 

  • Proven success selling and closing consulting or advisory work, including shaping and pricing proposals 
  • Experience leading senior consulting engagements in or around UK retail, FMCG or foodservice 
  • Experience managing consultants and raising team standards 
  • Operational grip on live engagements: scoping, resourcing and project profitability 
  • Comfortable leading senior workshops and challenging clients with a point of view 


Strongly preferred 

  • Experience creating, pricing, launching and repeatedly selling a proposition 
  • Experience working across a matrix organisation to bring insight, data and expertise together 
  • Credibility with retail category, commercial or supply chain leaders