Health and Wellness Specialist - OP Care Management - FT Days

QUALIFICATIONS

Required: Possession of valid Oregon driver’s license; excellent driving record and ability to be insured by the hospital’s auto insurance policy; Ability to work independently without constant supervision; Ability to effectively communicate with patients, medical personnel, community partners and others they may come into contact with, in a pleasant and constructive manner; Ability to prioritize workload in a timely manner; Ability to take direction from lead, manager or director regarding work activities and procedures.

Preferred: Residence in one of Klamath’s outlying rural communities (Beatty, Bly, Chiloquin, or Sprague River.); Health/social service experience; experience working in multi-cultural settings, bilingual; Certification as a Community Health Worker or Health and Well-Being Coach

TYPICAL PHYSICAL/MENTAL DEMANDS

Able to work as assigned every week, have active automobile insurance, driver’s license and ability to drive safely throughout the geographic area defined by Sky Lakes Medical Center, in all types of weather. Must be able to maneuver through unpredictable and unalterable physical spaces and to be able to climb minimum of two flights of stairs. Must be able to withstand constant walking on even and uneven terrain; standing, bend and lift at least 25 pounds regularly and 50 pounds occasionally; push/pull durable medical equipment (DME), and occasional sitting. Must be able to function during periods of stress and exposure to potential elements in the field and have the required visual, auditory, and fine motor skills. Must be able to work with periods of indirect supervision in patient’s place of residence.

ESSENTIAL JOB FUNCTIONS

• Responsible for establishing trusting relationships with patients and their families and various community partner organizations.
• Works as part of a collaborative team; works cooperatively with other clinical personnel assigned to same patient
• Utilizes motivational interviewing techniques to provide individual support and coaching for patients and their families.
• Builds relationships with families and extended care team members to support individual success with chronic conditions
• May work to coordinate targeted health events in rural communities
• May launch new initiatives in rural communities; conducts outreach and acts as a bridge to the health system and community resources in rural and frontier communities
• Conduct community-based outreach and home visits to assess patient needs, provide support, and link families to resources like housing, food, and transportation.
• Coordinates and manages closed-loop referrals to other community organizations.
• Provides transportation to necessary health and social services to qualified beneficiaries.
• Provides current and appropriate general health and wellness education throughout interaction with patients.
• Identifies barriers and implements strategies to overcome barriers in efforts to connect patients to health and social services.
• Operates Sky Lakes owned motor vehicles in a safe and professional manner.
• Must be able to remain calm under stressful situations. Frequent sitting, standing, and/or driving throughout the shift required. Must be able to perform varied activities.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.