House Manager

At the Blank Family of Businesses, our Core Values drive our culture, guide our decisions, and make our organization a great place to work.

GIVE BACK TO OTHERS

Recognize that the well-being of business cannot be separated from the well-being of society. Join in our ongoing eff­orts to give back through time, talents, labor and financial commitment.

LEAD BY EXAMPLE

Demonstrate an entrepreneurial spirit that supports our culture and vision. Take full advantage of our empowerment philosophy by o­ffering suggestions, making decisions and taking responsibility for actions. Stand up for your convictions and vocalize your opinions.

INNOVATE CONTINUOUSLY

Constantly seek new ways to improve results and move above and beyond what seems possible. Demonstrate non-stop reinvention. Do not let unnecessary bureaucracy kill innovation. Implement high quality, new processes, products, services, or solutions that meet or exceed the needs and expectations of our customers.

PUT PEOPLE FIRST

Demonstrate understanding that people are the center, the heartbeat of any successful enterprise. Build rapport and trust by demonstrating sensitivity and respect for others. Empower and listen to associates because they are our number-one source for information and ideas. Invest time and resources in developing associates’ skills and assisting them in managing their careers.

LISTEN AND RESPOND

Listen to internal and external customers (fans, grantees, players, associates, vendors, partners) to understand what they need. View customer needs as golden opportunities that, when creatively addressed, will enhance our competitive edge and the environment in which we all work and professionally grow. Dedicate the needed resources, time and energy to creating lasting value for all customers.

INCLUDE EVERYONE

Our individual diff­erences make our organization more valuable. Value diverse ideas, experiences, skills, work styles and backgrounds. Harness individual diff­erences to create a competitive advantage and better support our partners. Encourage others to accept and capitalize on diversity.

AMBFO provides investment management services to the Blank Family as well as services to The Blank Family of Businesses. The family of businesses portfolio includes Arthur M. Blank Family Foundation, National Football League’s Atlanta Falcons, Mercedes-Benz Stadium, TGL’s Atlanta Drive Golf Club, PGA TOUR Superstore, Major League Soccer’s Atlanta United FC, West Creek Ranch, and Mountain Sky Guest Ranch. While diverse in nature with unique operations and customers, these businesses are run based on a common set of Core Values, which focus on developing customer relationships, treating associates with respect and supporting communities.

Position Summary

A high-profile principal is seeking a professional, discreet, and highly organized House Manager to oversee the day-to-day operations of a large private residence. The ideal candidate will take full responsibility for managing the home, overseeing vendors and staff, working closely with the principal’s calendar, and ensuring a seamless and well-maintained household environment. This role also includes coordinating and executing visits from family members and guests, ensuring a warm, polished, and anticipatory hospitality at all times. This role will be required to travel with principal on an as-needed basis. A love of dogs and comfort with their daily needs is essential.

Key Responsibilities

Household Operations & Oversight

• Manage daily operations of the residence, ensuring the property is clean, secure, and running efficiently.
• Coordinate and supervise vendors, service providers, contractors, and maintenance personnel.
• Develop and maintain household manuals, procedures, and inventories.
• Oversight of automobiles and golf cart.
• Oversight of all electronic equipment – golf simulator, TVs, Crestron system, etc.
• Conduct daily walkthroughs through property and interior: utilize checklist and maintain records, etc.

Staff Management

• Supervise direct reports, the household staff through clear & concise communication of tasks of the house, the needs of principal & coordinating proper scheduling of the team.

• Assist in hiring & onboarding new staff.

• Provide training and performance evaluation of staff on an ongoing basis.

• Maintain clear communication and set expectations to ensure consistency and high standards.

Budgeting & Financial Management

• Prepare and manage the annual household budget.

• Track expenses, approve invoices, and provide regular reporting to the finance department.

• Source cost-effective vendors while maintaining quality and discretion.

Calendar & Administrative Support

• Coordinate with the principal’s Chief of Staff team on household-related calendar items (e.g., repairs, deliveries, guest stays, events).
• Schedule appointments and manage logistics for property maintenance and special projects.
• Ensure the home is always guest-ready and in alignment with the principal’s lifestyle.

Pet Care Oversight

• Coordinate daily routines and care for two dogs, including grooming, vet appointments, and pet-related vendors.

• Ensure staff and service providers are trained or briefed on pet needs and preferences

Liaison with Other Departments

• Work closely with Security manager as security staff is onsite 24/7

• Work closely with Director of Facilities for maintenance work, project work – both interior and exterior, HVAC maintenance, small repairs, etc.

• Work closely with Director of IT and AVIT vendor to ensure all technology is fully operational

• Chief of Staff team on incoming mail for Principal, printing calendars and schedule updates

Provisioning, Cleaning and Cooking

• Cleaning of the household (it is not outsourced).
• Maintain inventories of household supplies, medicines, health and beauty aid, food, light bulbs, office supplies, etc.
• Coordinate meals – light cooking, reheating, etc.

Travel

• Travel to support other residences when the principal travels
• Provide assistance to scheduling for other house staff travels to support principal at other residences.
• Travel may be required on weekends &/or holidays.

Qualifications and Education Requirements

• Minimum of 5 years’ experience in a similar role managing a high-end private residence.

• Proven leadership and organizational skills with a proactive, hands-on approach and exceptional attention to detail.

• Service-oriented mindset with a professional demeanor, discretion, flexibility, and strong work ethic.

• Experienced in supervising, scheduling, training, and coaching household staff, with a strong focus on team management and administrative oversight.

• Skilled in managing household calendars, contacts, vendors, and all aspects of household shopping and personal errands.

• Proficient in reviewing invoices and reconciling household credit cards and petty cash.

• Strong budgeting and vendor management experience.

• Tech-savvy, with the ability to create documents, checklists, and spreadsheets; proficient in Microsoft Office (Word, Excel, Outlook 365), Google Workspace, and relevant home management apps.

• Able to anticipate needs and plan proactively for the household and Principal.

• Confident around dogs and experienced with pet care.

• Experience in hospitality (hotel and/or yacht) and light personal assistant tasks is a plus.

• Valid driver’s license and clean background check.

• Valid passport required or willing and able to get a passport.

• Flexibility to work weekends.

Additional Qualities

• Formal training in hospitality or household management a plus.
• Experience working for UHNW individuals or in a family office environment.
• Familiarity with smart home systems, estate security, and high-value household inventory management.