Housekeepers

Description

Guest Room Attendant (Housekeeping)

The Doyle | Charlottesville, Virginia

Department: Rooms
Reports To: Housekeeping Manager and Assistant General Manager (AGM)
FLSA Status: Non-Exempt
Job Code: 402135

Join Us in Creating Something Special

At The Doyle, we're building more than a hotel. We're creating a place where guests feel genuinely welcomed, associates take pride in their work, and everyone contributes to an exceptional experience.

Our property is going through an exciting period of change, and we're looking for dependable, detail-oriented individuals who want to be part of that transformation.

We believe housekeeping is the foundation of a great guest experience. A spotless room, a perfectly made bed, and the smallest thoughtful details can turn an ordinary stay into something memorable.

We're looking for people who care about those details.

Experience is welcome, but a positive attitude, strong work ethic, and willingness to learn are just as important.

What You'll Do

Create an Exceptional Guest Experience

• Prepare guest rooms to meet our cleanliness, presentation, and quality standards.
• Make beds with care, ensuring linens are fresh, crisp, and inviting.
• Clean and sanitize bathrooms, including showers, toilets, sinks, mirrors, and floors.
• Replenish towels, toiletries, coffee supplies, and guest amenities.
• Ensure every room looks, feels, and smells fresh and welcoming.
• Pay attention to the small details that make a lasting impression.

Take Pride in Our Property

• Maintain cleanliness in guest corridors, stairwells, and assigned public areas.
• Identify and report maintenance concerns, damaged furnishings, or anything that may affect a guest's experience.
• Handle guest belongings with care and follow all lost-and-found procedures.
• Help maintain organized housekeeping closets, carts, and storage areas.
• Use cleaning supplies and equipment safely and responsibly.

Work Together and Support One Another

• Communicate with housekeeping leadership and fellow associates to ensure rooms are ready for arriving guests.
• Assist colleagues when needed, especially during busy arrival and departure periods.
• Respond to guest requests with professionalism, kindness, and a genuine desire to help.
• Follow all safety, security, and guest privacy procedures.
• Take ownership of your work and contribute to a positive, respectful workplace.

Who We're Looking For

We're looking for individuals who:

• Take pride in doing a job well.
• Notice the little things others might overlook.
• Are dependable, punctual, and ready to contribute.
• Enjoy working in an environment where everyone supports one another.
• Can manage their time and work independently.
• Are willing to learn and grow professionally.
• Understand the importance of cleanliness, consistency, and guest satisfaction.
• Can work weekends and holidays as business needs require.

Previous housekeeping experience is helpful but not required. We're happy to train individuals who bring the right attitude and commitment.

Physical Requirements and Work Environment

This is an active, hands-on position that requires standing, walking, bending, reaching, pushing housekeeping carts, and performing repetitive cleaning tasks throughout the shift.

Associates must be able to safely perform the essential functions of the position, with or without reasonable accommodation.

The position involves the use of standard housekeeping equipment and approved cleaning products in guest rooms, public areas, and back-of-house spaces.

Why This Opportunity Is Different

We're entering an exciting new chapter at The Doyle.

As our property continues to evolve, we have an opportunity to establish new standards, strengthen our workplace culture, and create an experience that guests will remember.

We want our associates to feel appreciated, respected, and proud of where they work.

Whether you're beginning your hospitality career or looking for a place to grow, we believe in recognizing hard work, developing talent, and promoting from within whenever possible.

We're not simply looking for someone to clean rooms. We're looking for someone who wants to take pride in the experience we're creating together.

We may be small, but we will be mighty.

Equal Employment Opportunity

We are an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Qualified individuals with disabilities may request reasonable accommodation in accordance with applicable law.

Requirements

An Active Role That Keeps You Moving!

If you enjoy staying active rather than sitting behind a desk all day, this could be a great fit! Our Guest Room Attendants stay on the move, creating clean, comfortable, and welcoming spaces for our guests.

Here's what a typical day involves:

• Staying active throughout your shift, including standing, walking, and moving around our property.
• Lifting, carrying, pushing, or pulling up to 25 pounds regularly and up to 50 pounds occasionally.
• Reaching, bending, stooping, and kneeling while preparing guest rooms.
• Safely using housekeeping equipment, cleaning supplies, and carts.
• Working independently while supporting your fellow associates when needed.
• Bringing a positive attitude, attention to detail, and pride in a job well done.

We understand that everyone brings different strengths and abilities. What matters most to us is finding dependable individuals who care about their work and the experience we create for our guests.

The essential functions of this position must be performed with or without reasonable accommodation.

Salary Description

$16.50 - $19 per hour