Housing Program Assistant

Closing Date: November 12th, 2026, or upon receipt of the first 50 applicant submissions


Housing Program Assistance
Housing Division (DHHS)
Hourly Range: $22.56 - $33.85


At the Housing Division we strive to provide Milwaukee County residents in need with a safety net, decent and safe affordable housing, and a connection to opportunities to improve their quality of life. We use available funding sources in the most equitable and efficient manner. We are currently seeking to add two Housing Program Assistants to our team.

JOB SUMMARY: The Housing Program Assistant – Landlord Engagement will support the Housing Services team by providing housing navigation and outreach services to individuals experiencing homelessness throughout Milwaukee County. This position will serve as a liaison between rent assistance, homeless outreach team, Coordinated Entry, and other stakeholders to facilitate housing placement and retention services.

JOB DUTIES:

Collaborate with rent assistance, homeless outreach, and Coordinate Entry teams to help individuals identify, apply, and secure appropriate housing across Milwaukee County. Assess housing needs and barriers, conduct housing searches, coordinate showings, assist with applications, and collection of vital documents.
Participate in direct outreach to individuals experiencing homelessness. Build rapport, assess immediate needs, provide information and facilitate connections to available resources such as shelter, housing, and behavioral services.
Develop and strengthen relationships with area landlords as well as stakeholders to find and obtain units for County housing programs.
Offer mediation strategies for property partner concerns through education, relationship management, and networking with local service providers to maintain housing stability for County-supported tenants.
Perform all other duties as assigned.


MINIMUM QUALIFICATIONS

Current resident of Wisconsin
High school diploma or G.E.D. equivalent
Valid Wisconsin driver’s license able to be maintained throughout employment.
At least one (1) year of experience working with housing assistance, or human services.
Experience working in a Section 8 Agency, Housing Choice Voucher program, or for the Housing Authority is highly preferred.
Ability to read, understand and successfully implement HUD guidelines and program regulations.


Knowledge, Skills and Abilities: Knowledge of the regulations governing subsidized programs such as HUD; knowledge of work processing applications; ability to operate a personal computer; ability to prioritize and organize workload; ability to determine rental subsidies; ability to effectively communicate in written and oral form; ability to secure confidential information; ability to perform calculations to determine eligibility; ability to work harmoniously and effectively with staff members, government officials, case managers and the general public. Ability to lift, carry, push, and pull up to 20lbs as needed.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION