HR Generalist, Global GTM

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an HR Generalist, Global GTM based in the United States.

The HR Generalist, Global GTM will serve as a trusted People partner to employees and managers, primarily supporting teams across North America and APAC. In this role, you will deliver responsive HR guidance, manage employee relations matters, and help ensure consistent application of policies and practices. You will collaborate with HR Business Partners, business leaders, and cross-functional teams to strengthen the employee experience and support organizational growth. The position combines hands-on HR operations with opportunities to lead projects, improve processes, and contribute to global People initiatives. You will use data and root cause analysis to identify recurring challenges and develop practical, scalable solutions. This is an opportunity to make a meaningful impact in a fast-growing, technology-driven environment.

Accountabilities:

• Provide timely, accurate, and professional HR support to employees and managers, resolving routine matters independently and escalating complex issues when appropriate.

• Develop strong knowledge of internal HR policies and practices to provide reliable guidance on employee relations and workplace matters.

• Manage HR investigations and lead employee relations actions with sound judgment, discretion, and thorough documentation.

• Support and take ownership of HR projects and initiatives, including:

  • Performance management cycles.

  • Employee engagement and culture programs.

  • HR policy updates and process improvements.

  • Use root cause analysis to identify recurring employee and manager questions, recommend improvements, and implement scalable solutions in partnership with HR Business Partners.

  • Ensure HR practices are applied consistently and comply with relevant employment regulations, including ADA, FMLA, and EEO requirements.

  • Maintain HR systems and accurate employee records, using data analysis to identify trends and support reporting, recommendations, and compliance audits.

  • Partner with HR Business Partners, leaders, and cross-functional teams to develop scalable HR processes and support global initiatives.

  • Build trusted relationships with managers and leaders, helping them strengthen their people-management capabilities.

  • Provide support for APAC business hours as needed, typically between 3:00 PM and 7:00 PM Pacific Time.

  Requirements:

  • 4–7 years of experience in an HR Generalist, HR Specialist, or comparable People-focused role.

  • Demonstrated ability to work independently, manage competing priorities, and deliver projects with minimal supervision.

  • Strong relationship-building skills and the ability to act as a trusted advisor to employees, managers, and senior leaders.

  • Experience implementing, maintaining, and improving HR policies, procedures, and processes.

  • Hands-on experience managing HR investigations and employee relations matters.

  • Strong analytical skills, with the ability to use data to develop recommendations and measure the impact of HR initiatives.

  • Thorough knowledge of applicable employment laws and compliance requirements, including ADA, FMLA, and EEO regulations.

  • Proficiency with Google Workspace (G Suite) and HR software applications.

  • Excellent written and verbal communication skills.

  • Strong organization, problem-solving, and prioritization abilities.

  • Flexibility to support teams across North America and APAC, including occasional coverage of the specified Pacific Time evening hours.

  • Nice to have:

    • Experience working in a fast-growing organization.

    • Experience developing HR policies and processes from the ground up.

    • Experience coaching or informally mentoring junior HR team members.

    • Ability to quickly understand new environments and take ownership of initiatives.

    • Familiarity with HRIS platforms such as UKG.

    Benefits:

    • Annual compensation range of $97,000–$114,000 for U.S.-based candidates. Actual compensation may vary depending on location, skills, qualifications, and experience.

    • Remote work arrangement within the United States.

    • Comprehensive benefits package, with coverage and offerings tailored to the employee's country of employment.

    • Healthcare and dental coverage.

    • Mental health support.

    • Parental planning resources.

    • Retirement savings options.

    • Generous paid time off.