HR Generalist

Role Title: HR Manager / Generalist (Noida) 

Reports To: Senior HR Manager, India (Gurugram) 

Brand / Function: ICG Medical India, Global HR Team 

Location: Noida, Uttar Pradesh (office based, 7.30 PM to 4.30 AM IST) 

Role Purpose:  
Our Noida office is an offshore centre of excellence of 110+ employees. Its Sales and Shared Services teams work US hours in support of our North American businesses. You will be the only Noida facing HR professional on site, so employees and managers will come to you first, and usually only to you. 
 
You will run day to day HR on your own: answering queries, resolving issues early, keeping records and payroll inputs accurate, and keeping the site compliant. You will be supported by the Senior HR Manager, India, who leads the India HR function from our Gurugram office and sets standards and priorities across India, whilst benefiting from working side by side with a NOAM facing HR Administrator. 

You will handle routine matters yourself. Serious disciplinary cases, dismissals, policy changes, and any legal or statutory risk are agreed with the Senior HR Manager before action is taken. 

Responsibilities 

Indicators of Effective Delivery 

1. On Site HR Support 
Be the visible, day to day HR contact for the Sales and Shared Services teams, handling employee and manager queries in person and through the HR ticket system. 

• Queries answered within agreed timeframes. 

• HR visible and available across the shift. 

• Repeat issues spotted and fixed at source. 

2. Employee Lifecycle 
Run onboarding, induction, confirmation, transfers, promotions, and exits, so every stage is documented and completed on time. 

• Joiners onboarded and inducted before their first shift. 

• Confirmations and promotions processed on time. 

• Exits closed with full and final settlement within statutory timeframes. 

3. Attendance, Leave, and Payroll Inputs 
Keep attendance, leave, and employee records accurate, and send monthly payroll inputs to the India payroll process on time. 

• Payroll inputs accurate and submitted by the monthly cut off. 

• Attendance and leave reconciled every month. 

• Employee files complete and audit ready. 

4. Policy and Statutory Compliance 
Apply India HR policies consistently on site. Keep statutory registers, POSH arrangements, and Uttar Pradesh and national labour law obligations up to date, and flag any gap to the Senior HR Manager. 

• Policies applied consistently across both teams. 

• Registers, filings, and returns completed on time. 

• No adverse findings from inspections or audits. 

5. Employee Relations 
Deal with concerns early and fairly. Run investigations, grievances, and disciplinary steps to fair procedure, agreeing serious cases with the Senior HR Manager first. 

• Issues resolved early, with minimal escalation. 

• Fair procedure followed and documented in every case. 

• Confidential information handled securely at all times. 

6. Performance, Engagement, and Retention 
Run the appraisal and confirmation cycle, coach managers through performance conversations, and deliver engagement activity that helps retain good people, particularly in sales teams. 

• Appraisal cycle completed on schedule. 

• Attrition tracked, explained, and acted on.