HR Partner

Description

TITLE: HR Partner

Full-time salaried position, exempt.

LOCATION: Winter Park, FL

GENERAL JOB DESCRIPTION

The HR Partner supports and manages day-to-day human resources operations at AOA, with primary responsibility for HR generalist functions and additional ownership of essential HR coordination and administrative processes. This role partners with employees and managers across the employee lifecycle, including recruiting, onboarding and offboarding, payroll coordination, benefits and leave administration, employee relations, HRIS administration, compliance, and employee engagement. The HR Partner is expected to manage routine HR matters independently, maintain accurate and confidential records, coordinate key programs and communications, and escalate complex or sensitive matters to the appropriate leadership.

Primary Responsibilities

EMPLOYEE RELATIONS

•Draft and distribute routine HR communications, including new-hire announcements, birthdays, work anniversaries, milestones, reminders, and general employee notices.

•Coordinate all-team events, anniversary celebrations, wellness initiatives, recognition activities, and other employee engagement programs.

•Prepare all-team meeting agendas and support meeting logistics and note-taking, including L10 meetings, as assigned.

•Support a positive, inclusive, and communicative workplace while reinforcing AOA’s Vision, Mission, and Values.

•Serve as a primary point of contact for employees and managers regarding HR policies, procedures, benefits, leave, workplace practices, and general employment questions.

•Support employee relations processes and documentation. Escalate investigations, corrective action decisions, and high-risk employee relations matters to the HR Manager.

•Support consistent application of company policies and practices and assist with reviewing and updating policies, procedures, and handbook materials.

•Maintain working knowledge of applicable federal, state, and local employment requirements and communicate relevant changes to HR leadership.

•Perform other duties as assigned.

RECRUITMENT AND TALENT ACQUISITION

•Partner with department leaders to understand staffing needs, role requirements, and desired skills and competencies.

•Coordinate recruitment with hiring managers and external consultant/ recruiter (if applicable) from job posting through offer, including application review, candidate screening, interview scheduling, candidate communications, interview participation, and hiring documentation.

•Coordinate background checks and employment eligibility verification and maintain accurate applicant and requisition records.

•Prepare offer letters and support hiring decisions and approvals in accordance with AOA processes.

ONBOARDING, OFFBOARDING, AND EMPLOYEE LIFECYCLE

•Manage onboarding processes, including offer documentation, background checks, I-9 completion, orientation, payroll and benefits setup, required training, and first-day readiness.

•Coordinate offboarding, including separation documentation, final-payroll coordination, benefits and COBRA notifications, personnel-file updates, and system-access termination requests.

•Ensure required employee documentation is completed, stored securely, and maintained in accordance with company procedures.

•Train new employees on timecard entry, expense reporting, and relevant HR systems and processes.

PAYROLL ADMINISTRATION

•Maintain employee records and payroll data within Paylocity. Coordinate payroll-related employee changes, including job and status changes, deductions, exemptions, and benefits updates, ensuring information is accurate and submitted on time.

•Review employee timecards for completeness and accuracy.

•Monitor missing punches, approval issues, and payroll exceptions.

•Process payroll changes, including new hires, transfers, promotions, compensation adjustments, and terminations.

•Perform payroll calculations and payroll preview reviews prior to final processing.

•Coordinate payroll approvals and communicate discrepancies to managers.

•Maintain employee Paylocity access, security roles, and workflow permissions.

•Respond to employee payroll inquiries and resolve routine payroll issues.

•Support year-end payroll activities and payroll audits.

•Prepare and review payroll-related reports and data, assist with resolving discrepancies, respond to employee payroll questions, and coordinate with payroll or finance partners as needed.

•Maintain payroll information and supporting records and assist with payroll processes and liabilities in accordance with established company procedures and assigned responsibilities.

BENEFITS ADMINISTRATION

•Administer benefits processes, including new-hire enrollment, qualifying life event changes, employee questions, open enrollment communications and tracking, and coordination with benefit providers.

•Assist with monthly benefits invoice reconciliation by comparing carrier invoices with HRIS enrollment records and follow up on discrepancies.

•Coordinate leave administration and related documentation, escalating complex eligibility, compliance, or accommodation questions as appropriate.

•Administer annual open enrollment logistics including employee communications, enrollment tracking, system updates, and coordination with benefit brokers and carriers.

•Maintain benefit eligibility and enrollment records within Paylocity.

•Reconcile enrollment changes between Paylocity and vendor systems.

•Coordinate employee benefit orientation and enrollment support.

HRIS, RECORDS, AND ADMINISTRATIVE OPERATIONS

•Maintain accurate employee information in Paylocity and other HRIS/ERP systems, including personal information, job changes, benefits, and employment status.

•Ensure HR records are audit-ready and compliant.

•Run standard HR reports, prepare employment verification letters and routine HR correspondence, and maintain organizational charts and other HR records.

•Organize and maintain the HR shared drive and personnel files, including document filing, archiving, access controls, and records retention practices.

•Maintain HR workflows, forms, and standard operating procedures.

•Track HR deadlines, required documentation, open items, and action items; provide reminders and follow through to completion.

•Handle confidential employee and company information with discretion and maintain accurate, organized, and audit-ready documentation.

•Maintain HR metrics including turnover, headcount, recruiting, and benefit participation reports.

AOA SUMMER INTERNSHIP PROGRAM

•Own the administrative coordination and day-to-day execution of the AOA Summer Internship Program, including process planning, timelines, application tracking, interview coordination, offer status, intern communications, and onboarding.

•Maintain the intern calendar and serve as a key point of contact for interns, hiring teams, and assigned leaders.

•Coordinate intern orientation, training, events, activities, check-ins, and offboarding; collect feedback and identify opportunities to improve the program.

•Track program milestones and communicate status, deadlines, and outstanding decisions to relevant stakeholders.

KEY PERFORMANCE EXPECTATIONS

•Accuracy and attention to detail in HRIS entries, payroll-related changes, benefit records, and employee documentation.

•Responsiveness and follow-through on employee requests, recruiting activity, deadlines, and assigned action items.

•Professionalism, sound judgment, confidentiality, and discretion when handling employee information and sensitive situations.

•Ownership and organization: manage routine processes independently, anticipate deadlines, communicate status, and raise risks or questions early.

•Employee service: communicate clearly, respectfully, and promptly with employees, candidates, managers, and external providers.

QUALIFICATIONS

•Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field preferred. Equivalent combinations of education, professional certifications, training, and directly related work experience may be considered in lieu of a degree.

•Approximately 1–3 years of relevant HR experience, preferably in a generalist or broad HR operations role.

•Working knowledge of recruiting, onboarding and offboarding, benefits and leave administration, employee relations, and HR documentation.

· Understanding of applicable federal, state, and local employment requirements and a commitment to maintaining compliance.

•Experience with Paylocity or another HRIS platform preferred; proficiency with Microsoft Word, Excel, and Outlook.

•Strong written and verbal communication, organizational, problem-solving, and conflict-resolution skills.

•Ability to manage multiple priorities in a fast-paced environment, exercise sound judgment, and work collaboratively with employees and leaders.

•High level of integrity, discretion, attention to detail, adaptability, and commitment to continuous improvement.

Disclaimer: This job description is intended to describe the general level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Responsibilities may change based on business needs.

PROVIDED TOOLS

AOA will provide a computer, software, and workspace. Any driving done for business purposes will be reimbursed at the current IRS rate.

AOA COMPANY INFORMATION

AOA Vision

To dream, create, and build global experiences of a lifetime.

AOA Mission

To create and build innovative and transformative experiences that astonish and exceed expectations.

At AOA, it is our expectation that all employees embrace and uphold our Company Values:

Communication – Be open, authentic, approachable, timely, and purposeful in everything that we do.

• Respect - Respect should be given across the board.

• Transparency - Transparency is key in the development of trust between parties and is essential in communicating with honesty.

• Professionalism - Professionalism truly lies in the individual’s sense of responsibility to client, team, and projects.

Quality – Deliver every project knowing that we did our best.

• Innovation – Continuously think outside the box and never be complacent.

• Exceed Expectations – Go beyond what our client needs.

• Repeat Business – Ensure our clients know they can trust us every step of the way to go above and beyond.

Leadership - Empower everyone to do the right things, not just do things right.

• Integrity – Have the courage and confidence to do the right thing and inspire others to do the same.

• Problem Solvers – Don’t be intimidated by challenges. Be creative, effective, and efficient to get the job done.

• Financially Responsible – Manage money in a way that is productive and in the best interest of the client and company.

Teamwork - Work collaboratively to create an environment where trust, honesty, and integrity is most important.

• AOA Family & Community – Be a good human and take care of one another.

• Diversity – Promote diversity of thought, people, and culture.

• Inclusion – Make everyone feel that they are valued and respected.

Balance - Be present at work and at life.

• Quality of Life - Happiness matters.

• Embrace the moment. - Give life your all and find the fun.

• Wellness - Devote time to physical and mental well-being.