HR Specialist (Training / Operations)
Houston, TX, United States23h ago
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Skills
instructional designlmsprocess improvementrecord keepingsystem testingtraining facilitation
About the role
Locations: Houston (8303)
Business Units: Central
Job Classification: Exempt
Summary
The HR Specialist – Instructional Design, Training & HR Operations supports the development, delivery, and administration of employee learning programs and key HR initiatives across Fii USA.
This role focuses on developing engaging digital learning content, facilitating employee training—particularly HR compliance training—and providing backup administrative support for Cornerstone OnDemand, the organization's Learning Management System (LMS). The specialist also supports general HR programs, maintains accurate training records, and assists with reporting and program coordination. Experience administering workforce development grants is a plus.
The ideal candidate combines strong instructional design, communication, and organizational skills with a commitment to employee development, compliance, and continuous improvement.
Key Responsibilities
1. Instructional Design & Digital Learning
2. Training Facilitation & Compliance
3. Learning Management System (LMS) Support
4. General HR Responsibilities
5. Grant Administration & Workforce Development
Basic Qualifications
Education and Experience
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Business Units: Central
Job Classification: Exempt
Summary
The HR Specialist – Instructional Design, Training & HR Operations supports the development, delivery, and administration of employee learning programs and key HR initiatives across Fii USA.
This role focuses on developing engaging digital learning content, facilitating employee training—particularly HR compliance training—and providing backup administrative support for Cornerstone OnDemand, the organization's Learning Management System (LMS). The specialist also supports general HR programs, maintains accurate training records, and assists with reporting and program coordination. Experience administering workforce development grants is a plus.
The ideal candidate combines strong instructional design, communication, and organizational skills with a commitment to employee development, compliance, and continuous improvement.
Key Responsibilities
1. Instructional Design & Digital Learning
- Design, develop, and maintain engaging digital learning content using Articulate Rise 360 and other learning technologies.
- Translate HR policies, procedures, compliance requirements, and business needs into effective courses, job aids, and training materials.
- Collaborate with HR subject matter experts and business stakeholders to ensure content accuracy and alignment with company policies and values.
- Evaluate learner feedback and training effectiveness to continuously improve learning materials.
2. Training Facilitation & Compliance
- Facilitate employee training, with an emphasis on HR compliance, policies, procedures, and required employee education.
- Coordinate training schedules, communications, materials, and delivery across in-person, virtual, and self-paced formats.
- Administer assigned training requirements, including employee assignments, completion tracking, reminders, recordkeeping, and reporting.
- Maintain accurate training documentation to support compliance reviews, audits, and continuous improvement.
3. Learning Management System (LMS) Support
- Provide backup administrative support for Cornerstone OnDemand, including course uploads, content maintenance, learning assignments, and routine user support.
- Assist with system testing, troubleshooting, reporting, and maintaining accurate training records.
- Support LMS adoption by developing user guides, communicating training requirements, and helping employees navigate the platform.
- Coordinate with the primary LMS administrator, HR, IT, and the vendor to resolve or escalate system issues as needed.
4. General HR Responsibilities
- Support HR initiatives related to employee development, leadership development, onboarding, engagement, and workforce capability.
- Coordinate HR programs, workshops, surveys, and related activities, including communications, scheduling, and documentation.
- Maintain accurate HR program records and assist with reporting, metrics, and process improvements.
- Support employee development plans, career pathing, and other talent development initiatives as assigned.
- Maintain confidentiality and ensure HR activities align with company policies and procedures.
5. Grant Administration & Workforce Development
- Assist with workforce development grant applications, training plans, budgets, participant records, and supporting documentation.
- Track training participation, completion, eligible expenses, reporting deadlines, and other grant requirements.
- Coordinate with internal stakeholders and external partners to support grant compliance, reporting, and audits.
Basic Qualifications
- Strong instructional design, presentation, facilitation, and written communication skills.
- Ability to translate complex policies and procedures into clear, engaging learning content.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
- Proficiency with digital learning tools and the ability to learn and support HR systems.
- Strong collaboration, problem-solving, and process improvement skills.
- Ability to handle confidential employee information with discretion and professionalism.
Education and Experience
- Bachelor's degree in Human Resources, Instructional Design, Learning and Development, Business Administration, or a related field preferred; equivalent relevant experience may be considered.
- Experience in instructional design, employee training, HR program administration, or learning technology support.
- Experience with Articulate Rise 360 and digital learning development strongly preferred.
- Experience facilitating training, particularly HR compliance or policy-related training.
- Experience with an LMS, preferably Cornerstone OnDemand, is a plus.
- Grant administration or workforce development funding experience is a plus.
- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.