Human Resource Liaison Assistant

The Department of Transitional Assistance (DTA) is seeking a well-organized and detail-oriented professional for the role of Human Resources (HR) Liaison Assistant. The successful candidate will provide essential support in the coordination and delivery of HR services, including recruitment, onboarding/offboarding, payroll changes, reporting, and HR communications.

Duties and Responsibilities

(These duties are a general summary and not all-inclusive)

• Support the execution of DTA’s staffing plan.

• Coordinate recruitment activities: post positions in MassCareers, advise hiring managers, review hiring packages, conduct compensation analysis, and process related forms.

• Assist in the coordination of large hiring classes and pre-offer processes, ensuring compliance with established timelines.

• Process HR transactional forms, including transfers, work schedule changes, incentive pay, and onboarding/offboarding activities.

• Manage the employee separation process, including preparing required documentation, notifying appropriate staff/agencies, and updating agency records.

• Support the HR Liaison Assistant Supervisor in monitoring the performance appraisal system (EPRS/MassPerform).

• Maintain and update organizational charts and staffing sheets for distribution to managers.

• Collaborate with Budget to ensure position data is accurately reflected for cost analysis.

• Coordinate agency-wide HR communications.

• Provide frontline HR support to staff on inquiries regarding payroll, schedules, and benefits.

• Assist HR Liaisons with employee relations issues, policy development, and special projects.

Work Location Requirement: This position requires reporting to the Boston office one day per week and to a Transitional Assistance Office (TAO) one day per week.

Required Qualifications

• Knowledge of HR practices and/or prior experience with recruitment.

• Ability to interpret and apply HR policies, laws, and regulations.

• Strong analytical and problem-solving skills with the ability to make sound recommendations.

• Proficiency in data collection, reporting, and record management.

• Strong written and verbal communication skills.

• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds.

• Demonstrated discretion and sound judgment in handling confidential information.

• Familiarity with supervisory principles and practices.

Preferred Qualifications

• Advanced proficiency in Microsoft Excel.

• Knowledge of Commonwealth HR systems, personnel rules, and budgetary processes.

• Familiarity with state accounting and payroll procedures.

• Bilingual or multilingual fluency.

How to Apply

Please upload both a resume and cover letter. First consideration will be given to those applicants who apply within the first 14 days.

Agency Mission

The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA’s mission is to assist and empower individuals and families to meet basic needs, improve quality of life, and achieve long-term economic self-sufficiency. DTA serves one in seven Massachusetts residents—including working families, children, elders, and individuals with disabilities—by providing food and nutritional assistance, economic support, and employment resources.

Learn more at: www.mass.gov/dta

Pre-Offer