HVAC Senior Technician - Dollywood Theme Park - Full Time Year Round

The HVAC Senior Technician will assist with overseeing the day-to-day operation and job distribution for the craft they represent within the facilities maintenance team. They will assist the Dollywood Company and facilities maintenance with maintaining Dollywood’s park infrastructure ensuring compliance with state and federal regulations and company policies and procedures.  

Summary of Essential Functions and Responsibilities

• Assist the supervisor and managers with leading, guiding and/or training of other craftsmen within the trade represented ensuring applicable procedures and techniques are being followed
• Develop plans such as scoping out jobs to obtain materials and resources needed to meet production of work orders and request
• Prepare written reports and/or material requests
• Responsible for overseeing material inventory, maintaining the inventory and organization of the inventory
• Assist in the development and carry out of daily tasks, assignments, along with communicating with internal hosts and management on work order status and any crew related situations 
• Monitor quality, completion and accountability for the Facilities Maintenance team being represented
• Ensure all work conforms to all applicable rules, regulations and codes
• Assist with the tracking of the park’s infrastructure and with winter work projects
• Install, modify, trouble shoot and repair HVAC/refrigeration systems and major appliances
• Calculate electrical loads and size systems
• Inspect, troubleshoot, and repair various types of Food service equipment
• Install duct systems
• Design and install HVAC systems in new construction buildings and attractions
• Accomplish equipment or material take offs from blueprints and/or schematics
• Design and install natural gas systems in compliance with all applicable codes
• Document all repairs and maintain refrigerant usage log
• Independently maintain, repair & replace complex mechanical, electrical, plumbing & Food Service equipment in a fast-paced environment
• Comply with OSHA regulations; federal, state, and local laws/regulations and applicable industry standards
• Must have the ability to attend technical training courses in specialized HVAC, Mechanical, plumbing, Electrical & Food Service Equipment
• Ability to gain state certifications & licensing within (1) year of employment

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• High school diploma or equivalent required
• Must be at least 18 years old
• Minimum of Four (4) years’ craft level experience with demonstrated servant leadership skills including: motivating, coaching, counseling, and providing positive feedback
• Basic computer skills including working knowledge of Microsoft applications
• Must be a Certified HVAC Technician
• A minimum of eight (8) of documentable HVAC journeyman level operation, maintenance and repair experience in the HVAC and refrigeration trade
• Knowledge of all applicable codes, standards, regulations and or park building requirements 
• Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check 

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods