Ice Center Attendant II

Come join our Dakotah! Sports and Fitness Ice Arena Team as an Ice Center Attendant! In this opportunity you will be supporting guests with skate sharpening, and having our arenas looking great. If you have one year of ice arena experience, proficiency driving a Zamboni, and customer service skills - we are looking for you! Enjoy weekly pay, career growth opportunities, and food discounts. Whatever your career goals may be, let the SMSC help get you there!

Job Overview: The purpose of this position is to facilitate the operations of the ice arena including full building supervision.

Create Your Path: The Work You’ll Do:

• Proficiency in ice maintenance including: resurfacing, edging, chipping, ice repair, ice install, ice removal.
• Must have elementary knowledge of the ice compressor system. Log readings, understanding of normal log readings and ability to diagnose and address common problems without supervision.
• Understanding of the LTS program and ability to help guests register for classes.
• Full building supervision including: addressing medical, mechanical and safely emergencies, ensuring all opening and closing tasks have been performed by staff, mediating any conflicts between guests and rental issues (i.e. double bookings or operational issues that create conflicts).
• Assist in keeping the Ice Center clean and presentable to our team members and guests. Cleaning duties including sweeping, mopping, and garbage collection throughout the arena, including the lobby, vestibules, locker rooms, bathrooms, stands, conference rooms, and common areas. Equipment used includes brooms, mops, floor scrubbers, blowers, and vacuums.
• Customer Service: Greet and assist guests, sell items from the arena pro shop. Operate the POS system and facilitate conference room rentals.
• Facilitate Open Skate: Incudes issuing rental skates, taking payment, and checking in Dakotah members. Ensure that guests are adhering to policies and guidelines.
• Facilitate ice rentals: Assign locker rooms, communicate with renters on expectations, ensure facility is prepared for current and future renters.
• Assist in larger events and projects throughout the year including set up and take down of event tables, chairs and equipment, moving nets during ice resurfacing, cleaning of dasher boards and glass, preparing the facility for annual Wacipi, and any unanticipated projects that arise.
• Aid in training Arena Attendant 1 team members.

Job Requirements:

• At least 1 year of ice arena experience and proficiency driving the ice resurfacer and operating the skate sharpener.
• 16 Years of age.
• HS Diploma or equivalent or in good standing to achieve.
• CPR/First Aid Certification

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, tuition reimbursement.

Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org