In Room Dining - Manager / インルームダイニング(ルームサービス)マネージャー
Tokyo, Japan9h ago
Key details
- Location
- Tokyo, Japan
- Work style
- Onsite
- Level
- Senior
- Function
- Hospitality & Food service
- Focus area
- other
- Posted
- 9h ago
Skills
customer serviceexcelfinancial managementjapanesemicrosoft word
About the role
● Manager Position – In-Room Dining (Room Service)
Staff Management:
- Train, supervise, and evaluate staff members.
- Organize staff schedules and ensure smooth daily operations.
Customer Service:
- Deliver exceptional service and maximize guest satisfaction.
- Handle guest complaints efficiently and accurately.
Financial Management:
- Manage operating costs and identify opportunities to reduce waste.
- Prepare detailed weekly, monthly, and annual reports on revenue and expenses.
Leadership and Communication:
- Propose strategies to reach a wider audience, such as promotional discounts and social media advertising.
● Manager Position – In-Room Dining (Room Service)
Staff Management:
- Train, supervise, and evaluate staff members.
- Organize staff schedules and ensure smooth daily operations.
Customer Service:
- Deliver exceptional service and maximize guest satisfaction.
- Handle guest complaints efficiently and accurately.
Financial Management:
- Manage operating costs and identify opportunities to reduce waste.
- Prepare detailed weekly, monthly, and annual reports on revenue and expenses.
Leadership and Communication:
- Propose strategies to reach a wider audience, such as promotional discounts and social media advertising.
- Experience in room service or the hospitality industry.
- Strong leadership skills and the ability to motivate employees.
- Understanding of financial management.
- Strong problem-solving skills.
- Willingness to work flexible hours.
- Intermediate or higher proficiency in both English and Japanese.
- Intermediate-level PC skills, including Microsoft Word and Excel.
- Experience in room service or the hospitality industry.
- Strong leadership skills and the ability to motivate employees.
- Understanding of financial management.
- Strong problem-solving skills.
- Willingness to work flexible hours.
- Intermediate or higher proficiency in both English and Japanese.
- Intermediate-level PC skills, including Microsoft Word and Excel.
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