Infrastructure Specialist - MRT

Position Status: Fulltime Temporary (12-18 months)
Position Purpose
The Infrastructure team supports Mayfair's mission, vision, and values by ensuring that diagnostic imaging equipment, facilities, and related infrastructure are maintained to support safe, high-quality patient care.
The Infrastructure Specialist – MRT provides technical expertise and coordination in diagnostic imaging equipment management, radiation safety, quality assurance, and regulatory compliance across Mayfair's facilities.
Drawing on their professional background as a Medical Radiation Technologist, the Specialist has primary responsibility for infrastructure-related activities associated with general X-ray, mammography, and bone mineral densitometry (BMD). The Specialist also leads the coordination of CPSA accreditation activities and supports radiation safety and regulatory compliance across applicable modalities and locations.
Working collaboratively with the Infrastructure Manager, Modality Coordinators, Clinic Managers, Operations Managers, radiologists, vendors, and other departments, the Specialist supports equipment performance, regulatory compliance, accreditation readiness, and infrastructure projects.
The position provides technical guidance and coordination but does not include direct supervision of clinical staff or responsibility for routine clinical image quality assessments.
Reporting
The Infrastructure Specialist reports directly to the Infrastructure Manager.
What's in it for you:

Competitive compensation package and annual salary reviews
Comprehensive health and dental benefits
RRSP matching program to support your long-term financial goals
Generous vacation and paid sick time and hybrid work schedule
A collaborative and supportive leadership team that values innovation and continuous improvement
Opportunity to contribute to strategic initiatives, process optimization, and systems enhancements
A stable organization with a strong reputation and long-term growth trajectory

Responsibilities
Occupational Health and Safety (OHS)



Support the Occupational Health and Safety Specialist in addressing modality-specific health and safety concerns, as required.
If required, maintain N95 fit-testing certification and assist with employee fit testing in coordination with the OHS Specialist.



Regulatory Compliance, Radiation Safety and Accreditation – Alberta and Saskatchewan



Coordinate and support regulatory compliance activities to ensure Mayfair maintains licensing and accreditation requirements established by the College of Physicians & Surgeons of Alberta (CPSA), College of Physicians & Surgeons of Saskatchewan (CPSS), Saskatchewan Ministry of Health (SkMOH), and Canadian Association of Radiologists (CAR)
Lead coordination of CPSA accreditation activities, including ongoing compliance monitoring, preparation for assessments, documentation, regulatory submissions, and follow-up on identified deficiencies.
Support CPSS accreditation activities in collaboration with the Infrastructure Specialist – DMS, who maintains primary responsibility for Saskatchewan accreditation.
Monitor changes to applicable regulatory standards and provide guidance regarding their impact on company policies, procedures, equipment, and operations.
Perform assigned X-ray Safety Officer (XSO) duties, including coordinating radiation safety activities, regulatory testing, equipment compliance, and required documentation, in collaboration with the Infrastructure Manager.
Identify and address radiation safety concerns, coordinate corrective actions, and escalate matters requiring additional expertise or regulatory oversight.
Under the direction of the Infrastructure Manager, coordinate radiation protection surveys, dosimetry requirements, protective equipment inspections, and follow-up testing as applicable.
Perform designated lead apron inspections, review testing completed by clinic personnel, and coordinate corrective action when deficiencies are identified.
Maintain regulatory records, testing schedules, and compliance databases, proactively identifying upcoming requirements and ensuring timely coordination of required activities.
Monitor CAR compliance requirements for mammography technologists and provide guidance to Radiologist Operations regarding applicable radiologist requirements.
Provide regulatory and accreditation guidance to external facilities supported by Mayfair, including CSEC and teleradiology sites, as required.
Collaborate with Modality Coordinators to support modality-specific accreditation requirements, including quality assurance and image quality assessments, while maintaining established clinical accountabilities.



Quality Assurance and Equipment Management



Provide support to the coordinators of designated modalities as necessary to assist them in the performance of their duties.

Monitor equipment performance and provide the necessary support to correct deficiencies as identified.
Arrange ongoing applications support as needed.


Oversee and support the Infrastructure Assistant to maintain records of completed monthly clinic Quality Assurance (QA) checklists and upload completed Repeat/Reject Analysis (RRA) results for designated sites;
Serve as a subject matter expert for modality-specific policies and procedures, providing guidance to the Medical Policy Writer and other departments as required.
Monitor completion and results of required quality control, regulatory compliance, physicist, and diagnostic monitor testing, ensuring compliance with the Mayfair Quality Assurance program.
Maintain equipment maintenance schedules and coordinate preventative maintenance, servicing, and follow-up for assigned modalities.
Monitor significant equipment failures, recurring service concerns, and extended downtime, escalating issues and coordinating with vendors and Operations as required.
Maintain accurate equipment inventories and records, including installations, removals, relocations, and service-related information.



Equipment Procurement and Infrastructure Projects



Participate in equipment evaluations and procurement planning, providing technical expertise and coordinating input from Modality Coordinators, radiologists, vendors, and other stakeholders.
Obtain and review equipment quotations, coordinate demonstrations, and provide recommendations regarding equipment suitability, performance, and compliance.
Prepare purchase orders, verify invoices and completed deliverables, and coordinate required approvals in accordance with established signing authority.
Maintain capital asset documentation, including equipment purchases, transfers, and disposals, in coordination with Finance.
Coordinate modality-specific equipment and supply purchases, including necessary accessories and clinic outfitting requirements.
Provide technical input into clinic development, renovations, and equipment replacement projects, including review of equipment layouts, specifications, and installation requirements.
Work with Project Managers, vendors, IT, and Operations to coordinate equipment-related preparations, regulatory testing, commissioning requirements, and planned service interruptions.
Coordinate applications training schedules with vendors, Clinic Managers, and Modality Coordinators following equipment installations or upgrades.
Liaise with IT regarding equipment connectivity, technical requirements, and equipment-related troubleshooting.



Operational Support and Interdepartmental Collaboration



Provide technical expertise, regulatory guidance, and infrastructure-related support to Operations Managers, Clinic Managers, and Modality Coordinators.
Collaborate with clinical and operational teams to identify and resolve equipment, workflow, and compliance concerns, escalating significant or systemic issues as appropriate.
Maintain effective working relationships with radiologists, management, clinical staff, vendors, regulatory agencies, and external service providers.
Proactively communicate equipment-related concerns, planned service interruptions, regulatory requirements, and project activities to affected stakeholders.
Independently coordinate assigned responsibilities across multiple clinic locations, managing competing priorities, deadlines, and follow-up requirements.
Provide regular updates at Infrastructure team meetings and coordinate additional project or issue-specific meetings as required.
Support operational teams in fulfilling their responsibilities while respecting established departmental reporting relationships.




General Departmental Responsibilities



Conduct regular clinic visits to support equipment-related activities, regulatory compliance, and infrastructure requirements.
Assist with administrative boardroom setup and security system programming as required.
Participate in the departmental on-call rotation, responding to after-hours security alarms and other designated urgent matters.
Perform other related duties as assigned by the Infrastructure Manager or Director of Infrastructure.




Qualifications



Medical Radiation Technology education and current registration in good standing with ACMDTT and CAMRT, including maintenance of applicable continuing education requirements.
Minimum three years of clinical experience as an MRT, including previous general X-ray experience, preferably within a community clinic setting.
Hands-on clinical experience in mammography and bone mineral densitometry preferred.
Demonstrated knowledge of radiation safety principles, applicable regulatory requirements, and radiation protection practices associated with diagnostic imaging equipment.
Ability to perform assigned radiation safety and XSO-related duties, including coordinating compliance testing, maintaining regulatory documentation, and addressing radiation safety concerns.
Experience with diagnostic imaging equipment service, procurement, quality assurance or regulatory compliance preferred
Familiarity with CPSA/CPSS regulation, CAR accreditation, and radiation safety regulations
Strong organizational, time management, and problem-solving skills, with demonstrated ability to independently manage multiple priorities and deadlines.
Excellent written and verbal communication skills, with the ability to communicate effectively and diplomatically with clinical staff, radiologists, management, vendors, and external stakeholders.
Strong attention to detail and commitment to accuracy in regulatory documentation, equipment records, and compliance activities.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and SharePoint.
Ability to work independently, exercise sound judgment, take initiative, and follow through on assigned responsibilities.
Strong interpersonal and collaboration skills, including openness to differing perspectives and the ability to build productive working relationships.
Commitment to professional development and maintaining knowledge of evolving imaging technologies, regulatory requirements, and industry standards.
Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Willingness to learn new skills as they pertain to improving your role




Working Environment



Full-time position based in Calgary, with a hybrid work arrangement of approximately three days in office and two days working remotely following successful completion of training, subject to operational requirements.
Regular travel to Mayfair clinics throughout Calgary and surrounding communities, with occasional travel to Saskatchewan as required.
Requires a valid driver's licence and access to a reliable vehicle for work-related travel.
Standard daytime working hours, with flexibility to adjust schedules to accommodate clinic visits, equipment service, installations, and project requirements.
Occasional evening or weekend work may be required.
Participation in the departmental on-call rotation, currently approximately one week in nine, requiring after-hours availability to respond to designated security alarms and urgent matters.
Work involves prolonged computer use, administrative tasks, site visits, and occasional light physical activity, including moving or handling equipment and supplies.
May require occasional lifting of items weighing up to 18 kg and moving items weighing up to 25 kg, using appropriate safe-handling practices.
Works collaboratively within a multidisciplinary Infrastructure team and with clinical, operational, and administrative departments across the organization.