Inpatient Unit Patient Care Manager (RN)

At Houston Hospice, we focus on caring, not curing. We take a team approach to care that includes physicians, nurses, social workers, chaplains, hospice aides, volunteers, and bereavement counselors. We provide hospice service wherever patients and families need us: in their home, in a long-term care facility, or in our inpatient care unit that is based in the Texas Medical Center. Our team of doctors and nurses specialize in managing pain and symptoms that are unique to life-limiting illnesses.

Summary:

The ideal candidate would be responsible for supervising operations of the Inpatient Unit. This includes managing Nurses, Social Workers, Nurse Aides. In this role, the candidate would coordinate/direct the work activities of the interdisciplinary team (IDT) in a manner that is efficient, organized, and creates a concentrated and dedicated team effort. This role is also responsible for working with clinical leadership to address staff/patient concerns, providing patient care updates and standard operating policies/procedures.

Duties/Responsibilities:

• Manage, under the direction of the Vice President of Patient Services, within defined guidelines, policies, program definitions and approved budget.
• Act as a liaison with staff and community.
• Provide consultation and education for staff, health providers and the community.
• Promote and develop positive relationships with IDT and other Agency staff.
• Assure that hospice commitments to patients and families are being appropriately met.
• Provide direction for inpatient unit IDT
• Assist in ongoing evaluation of patients for hospice eligibility.
• Assure the Plan of Care is updated, appropriate, executed, and effective with appropriate frequency.
• Respond to calls from patients, families and others recording needs and concerns and assist in problem solving.
• Ensure compliance with all relevant regulations and laws pertaining to Hospice operations.
• Assist in development and implementation of short and long-range plans for the inpatient unit and implement specific measures for growth.
• Assist in the establishment of sound budgetary guidelines and operate within the same.
• Investigate and resolve department and staff issues.
• Manages all aspects of inpatient staff, including staffing schedule to meet patient needs, monitoring productivity and caseloads, utilization of staffing agencies and overtime.
• Provide employee performance evaluations for those supervised.

Qualifications:

• Graduate of an accredited school of nursing.
• Bachelor’s degree in nursing with home health, hospice or public health nursing experience preferred.
• Management experience in health care required.
• Current certification as mandated by the City of Houston Health Department.
• Current certification in basic life support.
• Excellent administrative skills with ability to supervise staff and coordinate services.
• Excellent organizational skills to handle a variety of tasks simultaneously.
• Excellent communication skills both oral and written.
• Excellent interpersonal skills.
• Ability to accommodate multi-faith beliefs and backgrounds of patients/families.
• Knowledge of applicable State/Federal laws governing hospice licensure.
• Ability to travel to multi-work locations during workday.
• Reliable vehicle, valid Texas Driver’s License and Liability Insurance.
• PC experienced required.

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