Insurance & Contracts Specialist

Insurance and Contracts Specialist | Central City Concern | Portland, OR

Do you like the detail work that keeps an organization steady: contracts that are clear, coverage that is sound, and risks caught before they become problems? Here, that work directly supports people rebuilding their lives.

Central City Concern (CCC) is a Portland-area nonprofit that provides housing, healthcare, recovery, and employment services to people affected by homelessness. Behind every apartment, clinic visit, and job placement is a team making sure the organization can operate responsibly and sustainably. That’s where you come in.

As our Insurance and Contracts Specialist, you’ll protect CCC’s ability to serve the community by:

• Supporting our insurance program: tracking claims, reviewing certificates of insurance, and helping keep property and liability coverage current
• Managing contracts from start to finish: drafting and reviewing routine agreements from pre-approved templates, onboarding vendors, and tracking renewals
• Administering real estate agreements: preparing leases and amendments and keeping transaction files accurate
• Spotting risk early: reviewing insurance and indemnification terms and escalating anything non-standard

You don’t need a background in nonprofits, housing, or healthcare. If you’re organized, analytical, comfortable with confidential information, and able to juggle shifting priorities with good humor, you can learn the rest. You’ll be part of a collaborative team, working with colleagues across departments as well as vendors and funders, and your work will have a visible connection to the mission.

If you want your contracts and risk management skills to serve a purpose beyond the paperwork, we’d like to hear from you.

Schedule: Monday - Friday, 8:00am to 5:30pm

Location: 121 NW Everett St. Portland, OR 97209

Compensation: $27.58 - $35.85 per hour

Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity.

MINIMUM QUALIFICATIONS

• High school education or GED required.
• Minimum two (2) years relevant experience in a transactional, contracts-based, or insurance administration practice; in-house legal experience preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Demonstrated proficiency with sending and responding to emails in a timely manner.
• Knowledge and experience using Trauma Informed Care preferred.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, and lift heavy objects.
• Must pass a pre-employment drug test, TB test, and background check.
• Must adhere to the agency’s non-discrimination policies.
• Must adhere to all agency policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect, dignity, and empathy.
• If using a vehicle for agency use, you must possess a current driver’s license, have access to a vehicle, and qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy.  Must pass an initial driver training within 60 days of being approved and continued recertification training.  Must maintain a minimum vehicle insurance coverage of $100,000/$300,000 personal auto liability coverage.
• Ability to adhere to Central City Concern’s drug-free workplace, which encourages a safe, healthy, and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess, or use a controlled substance or alcohol.

ESSENTIAL DUTIES & RESPONSIBILITIES

Insurance Support (60%)

• Assist with Schedule of Values (SOV) and Business Interruption (BI) valuation updates.
• Support claims administration: monitor payments and recoveries, maintain loss trackers and claim files, and reconcile Statements of Loss.
• Help track and resolve auto claims and self-insured losses.
• Collect and review Certificates of Insurance (COIs), follow up on expired or missing documentation, and help the Insurance Manager maintain a COI tracking system.
• Review insurance and indemnification provisions in contracts, escalating exceptions.
• Support property tax exemption and RAMP applications, entity registrations, and license and permit renewals.
• Prepare and process Releases of Claims and related check requests.
• Assist with the annual FTCA deeming application and with legal discovery requests and claim file organization.
• Provide exceptional customer service to internal and external customers.
• Manage deadlines and work autonomously per department priorities.
• Maintain strict confidentiality of sensitive business, vendor, and organizational information.

Contracts and Real Estate Administration (40%)

• Draft, review, and approve routine, low-risk (as determined by the General Counsel) agreements using pre-approved CCC templates, including procurement, service, BAA, lease, and property management agreements.
• Coordinate contract review, approval, and execution per delegated signature authority; escalate non-standard terms.
• Coordinate vendor onboarding and collect required documentation (W-9s, business registrations, COIs, Code of Conduct acknowledgments).
• Communicate with vendors and funders on contract processing and verify requirements are met before execution.
• Work with the Compliance Department to track contracts of External Clinical Supervisors.
• Prepare lease agreements and amendments from approved templates; maintain accurate real estate transaction and lease files.
• Track contract expiration, renewal, amendment, and termination dates and coordinate follow-up.
• Maintain contract records in the contract database, ensuring data integrity.
• Maintain contract templates, procedures, and training materials; help improve contract management systems.

Other Duties

• Ensure adherence to company policies, contractual requirements, and regulatory standards, including HIPAA and 42 CFR Part 2.
• Recommend improvements to contract templates, processes, and policies.
• Attend all mandatory CCC trainings, assist with department initiatives, and perform other duties as assigned.

SKILLS & ABILITIES

• Exceptional computer skills, and the ability to learn and utilize technology.
• Ability to draft contracts, amendments, and other legal documents accurately and review third-party documents.
• Knowledge of basic contracting principles and ability to explain them to employees.
• Strong analytical skills, with a focus on identifying risk in proposed contracts.
• Professional oral and written communication; ability to work with all levels of staff and external partners.
• Strong organization skills; works independently or on a team with flexibility and integrity.
• Ability to learn new software, particularly contract databases and workflow tools.
• Good organizational, problem-solving, and time management skills; ability to prioritize, multi-task, and meet deadlines.
• Works well with frequent changes in a busy environment; high tolerance for ambiguity and change.
• Ability to work effectively as part of a team and take direction.
• Ability to maintain accurate records and necessary paperwork.

Benefits at Central City Concern
We offer incredible benefits to our employees, including an extensive total rewards package, competitive compensation, medical, dental, vision, Student loan repayment options, and retirement savings matching plans!  

• Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.    
• Up to 11 recognized Holidays (dependent on schedule) & 2 personal Holidays.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental Insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!  
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note that we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second-chance employer and complies with applicable
laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.