Internship - Field Operations Revenue Protection Unit
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Skills
About the role
Overview
This position will assist current employees with daily duties in the Field Operations Department.
Responsibilities
Leakage & Loss Analysis
Analyze unaccounted-for gas (UFG) data to identify patterns or hotspots.
Recommend process improvements to reduce non-technical losses.
Tampering Case Audit
Review and categorize recent tampering/theft investigations.
Build a dashboard or summary report of trends, locations, methods, and outcomes.
Policy Comparison Project
Benchmark our revenue protection policies against those of similar utilities.
Present a gap analysis with suggested enhancements to enforcement or detection protocols.
Customer Billing Discrepancy Review
Work with billing data to identify high-risk accounts with irregular consumption.
Collaborate with billing or customer service to validate and resolve anomalies.
Qualifications
- Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field;
- Must have verbal and written communication skills with the ability to effectively interact with all levels of employees;
- Proficient in Microsoft Office;
- Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.
PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.
Location: 5000 Summerdale Ave, Philadelphia, PA 19124
While we appreciate all responses, only those who are uniquely qualified will be contacted. Local candidates will be given preference; interview expenses are not funded