Investigator (Statewide)

WHO WE ARE:
The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. The Fraud Deterrence and Compliance Monitoring (FDCM) department is looking to hire an Investigator III to join their team. The FDCM department is based out of 101 E. 15th Street in Austin, TX, however this position can be performed from any of the TWC office locations statewide.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
The ideal candidate is a self-directed professional and an inquisitive adult learner who thrives in autonomous environments. Beyond conducting high-level investigations, you will serve as a key liaison, building and maintaining strategic partnerships with local workforce boards and various TWC divisions to ensure integrity and compliance across the agency.

WHAT YOU WILL DO:
The Investigator III performs complex (journey-level) investigative work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
- Lead and execute complex investigations, utilizing advanced fact-finding techniques and maintaining high standards of evidence.
- Draft comprehensive investigative reports that are clear, concise, and capable of withstanding legal and administrative scrutiny.
- Proactively engage with workforce boards and TWC divisions to provide direction, guidance, and foster a culture of transparency and cooperation.
- Facilitate seamless information flow by providing management with critical case updates and equipping local workforce boards with the investigative tools and insights necessary to resolve complex cases effectively.
- Demonstrate a commitment to professional growth by independently mastering new investigative tools, TWC policies, and state/federal regulations.
- Perform other duties as assigned.

YOU QUALIFY WITH:
- One year and six months of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering of information, interviewing, counseling or in the instruction, demonstration, and interpretation of policies in a public or private enterprise.
- Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:
- Investigative experience
- Knowledge of TWC programs, specifically Child Care and/or Vocational Rehabilitation
- Excellent communication, verbal and written skills.
- Bilingual, English/Spanish speaker

YOU GAIN:
- A Family Friendly Certified Workplace
- Competitive salary: $4,857.33/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits

Duty involves up to 10% travel within the state of Texas.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdf

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

WHO WE ARE:
The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. The Fraud Deterrence and Compliance Monitoring (FDCM) department is looking to hire an Investigator III to join their team. The FDCM department is based out of 101 E. 15th Street in Austin, TX, however this position can be performed from any of the TWC office locations statewide.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
The ideal candidate is a self-directed professional and an inquisitive adult learner who thrives in autonomous environments. Beyond conducting high-level investigations, you will serve as a key liaison, building and maintaining strategic partnerships with local workforce boards and various TWC divisions to ensure integrity and compliance across the agency.

WHAT YOU WILL DO:
The Investigator III performs complex (journey-level) investigative work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
- Lead and execute complex investigations, utilizing advanced fact-finding techniques and maintaining high standards of evidence.
- Draft comprehensive investigative reports that are clear, concise, and capable of withstanding legal and administrative scrutiny.
- Proactively engage with workforce boards and TWC divisions to provide direction, guidance, and foster a culture of transparency and cooperation.
- Facilitate seamless information flow by providing management with critical case updates and equipping local workforce boards with the investigative tools and insights necessary to resolve complex cases effectively.
- Demonstrate a commitment to professional growth by independently mastering new investigative tools, TWC policies, and state/federal regulations.
- Perform other duties as assigned.

YOU QUALIFY WITH:
- One year and six months of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering of information, interviewing, counseling or in the instruction, demonstration, and interpretation of policies in a public or private enterprise.
- Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:
- Investigative experience
- Knowledge of TWC programs, specifically Child Care and/or Vocational Rehabilitation
- Excellent communication, verbal and written skills.
- Bilingual, English/Spanish speaker

YOU GAIN:
- A Family Friendly Certified Workplace
- Competitive salary: $4,857.33/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits

Duty involves up to 10% travel within the state of Texas.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdf

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Austin:101 E 15th St (320-4001) (320TX-4001)
101 E 15th St
Austin, 78778-0001