IT Data Analytics Manager

Job Summary:

The IT Data Analytics Manager for the Department of Emergency Medicine is responsible for planning, organizing and managing business analytics, process improvement and project management activities while ensuring compliance with all internal and external policies and procedures of the department and UC Health.

The It Data Analytics Manager is also responsible for the day-to-day operations of the data analytics team and supervising the professional and support staff of this departmental function.

Working closely with the Associate Vice Chair of Clinical Operations and other clinical informatics leadership in the department and organization, this role will deliver information insights (dashboards, reports, etc.) that support clinical decision making, process improvement, strategic decisions and foster a “Data Driven” culture.

Key Responsibilities:

Data Analytics Strategy & Implementation – 50%

• Own and mature a Data Analytics Strategy that aligns to our Vision and Mission, and which drives the utilization of analytics throughout a variety of UCHealth and University of Colorado Emergency Department areas, including:

  • Emergency Department Service Line

  • Urgent Care Service Line

  • Virtual Urgent Care Service Line

  • University of Colorado Emergency Department

• Implement practices that maintain a high level of engagement between our stakeholders and analysts across Colorado. This includes maintaining a deep, and sometimes localized, understanding of clinical process flows and metrics.

• Lead or participate in initiatives that provide relevant and timely data, strengthen trust, and keep our services at the forefront of our stakeholder’s minds.

• Drive data governance best practices to assure our data is as relevant and as accurate as possible, including with AI practices.

• Ensure a high degree of data ownership and control for all related data.

Data Analytics Team Supervision and Mentorship – 20%

• Directly manage, mentor, coach, and develop the talent of the Team.

• Partner with stakeholders to ensure analytics are relevant, timely and empower teams to make data-driven decisions.

• Responsible for the quality, direction and outcomes of the Team’s work.

Project Management & Process Improvement – 30%

• Manage the Project Request Process and Project Delivery Framework to assure all work meets or exceeds expectations, is completed on time and with the highest quality.

• Maintain clear and frequent communications with all project stakeholders.

• Work directly with stakeholders on future projects.

• Continuously evaluate future trends in analytics to assure the best, most relevant advancements are evaluated and utilized.

• Utilize our EHR (Epic), as well as outside sources of information, to enrich the value and usefulness of our analytics.

• Work with various partners for best-in-class architecture, design and evolution of data needs.

• At times, you will be required to act in the role of an individual contributor in pulling reports, building dashboards, analyzing data and providing insights to stakeholders.

• Manage project implementation to achieve project goals while controlling risks, conflicts, timelines and costs.

• Provide administrative support, short and long term planning, program implementation, reporting and coordination of integration efforts.

• Assess new integration processes to enable business success. Recommend prioritization of projects and the project portfolio as they relate to the installation of integration efforts.

• Maintain records of all master agreements, operational business documents and system integration processes as requested/needed.

• Conduct needs assessment, planning, implementation, evaluation and sustainment of change to meet organizational business objectives.

• Work closely with key stakeholders to identify, evaluate and operationalize opportunities for process improvements and associated revenue cycle improvements and/or cost savings.

• Support and help to lead process improvement teams servicing primarily across UC Health – ED Service line.

• Focus on using AI to optimize workflow processes, and communication and partnership within teams. Monitor and improve patient flow processes, hand-offs, and care coordination.

• Manage process initiatives including, but not limited to process mapping, process design/re-design, and process improvement.

• Create and collaborate with teams to maintain dashboards, communication and strategy to increase effectiveness and sustainability of improvements.

Work Location:

Hybrid – this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Remote – this role is eligible to work remotely, but the employee must be in the United States.

Why Join Us:

The Department of Emergency Medicine at the University of Colorado School of Medicine is dedicated to delivering superlative patient care, providing an environment where training and education thrive and innovation and discovery are fostered.

The Department of Emergency Medicine is based at the Anschutz Medical Campus in Aurora Colorado. The campus is a state of the art medical campus home to the University of Colorado Schools of Medicine, Nursing, Dentistry, Pharmacy, the Colorado School of Public Health; as well as the University of Colorado Hospital and Children's Hospital Colorado both of which serve as major training sites for the Denver Health Residency in Emergency Medicine.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution and 4-6 years of professional experience in IT analytics and management.

A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.

An advanced degree (Masters or Doctorate) may be substituted for experience on a year for year basis if the degree is in a field of study directly related to the work assignment.

Applicants must meet minimum qualifications at the time of hire.