IT Fulfillment & Delivery Specialist
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Skills
asset managementforecastinginventory controlprocurementreconciliationstakeholder managementvendor management
About the role
- Maintain the asset register and reconcile physical inventory against recorded data through regular audits.
- Work directly with vendors to obtain quotes, validate pricing and availability, and use finance/procurement systems to raise purchase requisitions and track approvals.
- Track software licensing, entitlements, and true-up requirements to keep the estate compliant.
- Manage warranty coverage, support contracts, and renewal timelines with advance notice to stakeholders.
- Coordinate stock levels for standard hardware, spares, and consumables against forecast demand.
- Process retirement, secure disposal, and redeployment of returned assets with certificates and records.
- Manage receiving, tagging, and stockroom organization across sites and staging areas.
- Fulfil hardware and software requests, tracking them through approval, issue, and handover.
- Support onboarding and offboarding logistics so joiners and leavers have assets issued and recovered on time.
- Report on asset utilization, spend, and lifecycle status to inform refresh and budget planning.
Job Requirement
- 5+ years of experience in IT asset management, IT fulfillment, inventory control, procurement support, service delivery, or related IT operations.
- Strong working knowledge of asset lifecycle practices, including receiving, tagging, deployment, reconciliation, transfer, redeployment, refresh, and secure disposal.
- Experience working with vendors to request quotes, compare pricing, confirm lead times, and coordinate with procurement and finance teams to raise purchase requisitions in finance/procurement systems.
- Understanding of software licensing, entitlements, compliance reviews, warranty coverage, support contracts, vendor true-ups, and renewal forecasting.
- Ability to manage stock levels, spares, consumables, returned assets, redeployment, retirement, secure disposal, and records.
- Experience fulfilling hardware and software requests through approval, issue, handover, onboarding, and offboarding workflows.
- Ability to report on asset utilization, spend, lifecycle status, refresh planning, and budget-supporting data.
- Excellent organizational, communication, documentation, vendor coordination, and stakeholder management skills.