IT Supervisor - Network Administration
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Skills
About the role
Join our Team at Portland Community College
Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.
Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs@pcc.edu.
Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.
The Department of Information Technology is pleased to announce an opening for the position of IT Supervisor - Network Administration.Under the direction of a manager, supervises the day-to-day operations of an assigned functional area. Contributes to the development, recommendation, and administration of policies, procedures and processes in support of assigned functional area within the department. Responds to inquiries from college departments and/or external agencies and supervises a work group of employees.
The Information Technology Supervisor carries out operating policies and procedures with a focus in one functional area such as general technology, web, telecommunications, networking, media, or customer support.
Here is the job classification:
https://www.pcc.edu/hr/employment/management-jobs/ITSupervisor/
What You'll Do and Who We Are Looking For
Typical Duties and Responsibilities
- Plans, organizes, maintains, and manages the processes and operations of an assigned functional area. Supervises the activities of assigned functional area to include: planning, implementing, administering and evaluating projects and services impacting College operations from a technology services perspective.
- Supervises a work group of technical support staff and/or casual and student staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
- Develops, recommends, and administers policies, procedures, and processes in support of Technology operations in assigned functional area of responsibility; implements and monitors compliance with approved policies, procedures, and processes.
- Participates in the development of standards and procedures for technology purchases and the utilization of outside vendors. Solicits, provides input into, and makes recommendations for the purchase of technology solutions. Manages leased and purchased hardware and software.
- Collects and analyzes a variety of complex data and information. Performs analysis and summarizes findings in applicable reports or other communication mediums.
- Prioritizes work and coordinates activities between applicable campus site(s) and District information technology services department.
- Participates in strategic and tactical planning to coordinate the delivery of products and services. Evaluates technology, sets standards, and makes appropriate recommendations for purchase and implementation. Provides project management for applicable technology deployments.
- Participates in the development of processes to track assets, manage and coordinate inventory, and/or performs other related activities. Works closely with vendor companies and other colleges and universities. Maintains vendor partnerships.
- Supervises and participates in the installation, configuration, troubleshooting, maintenance, and repair of applicable technologies and associated equipment.
- Participates in the development and administration of section budget; implements and allocates resources following budget approval; approves expenditures.
- Participates in/
Positions assigned to Network Administration may also be responsible for:
- Managing the architectural design of the District’s network infrastructure, evaluating products, planning the installation of new products and implementing technology changes in the network.
- Managing the daily operation of the network infrastructure including performance monitoring, configuration, and problem resolution.
- Overseeing the troubleshooting of the most complex networking problems while ensuring that networking staff members are appropriately trained.
These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these success criteria.
- Enterprise Networking Expertise: Deep familiarity with enterprise infrastructure standards and components, including routers, switches, firewalls, wireless networks, and physical cabling infrastructure.
- Technical Leadership & Supervision: Project scoping, workload management, staff coaching, and team development.
- Culturally Responsive Communication: Exceptional written and verbal communication skills across technical and non-technical audiences at all organizational levels.
- Self-Directed Learning & Adaptability: Demonstrated capability to independently research, learn, and implement emerging technology solutions and best practices.
- Technical Writing & Documentation: Ability to produce thorough proposal documents, operational records, and complete maintenance notes.
Minimum Qualifications:
- Associate’s Degree in Computer Science or related discipline. Relevant experience may substitute for the degree requirement on a year for year basis.
- Three years work experience in complex systems design, programming and systems software and support.
Why You'll Love Working Here
The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:
A collaborative and inspiring campus community
Opportunities for learning and professional development
Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.
Position Grade
Management JEmployment Type
Full timeTotal Rewards Package / What We Offer
Comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs
Oregon PERS contribution - PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP
Tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement
PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
Generous Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Management and Confidential Employee Handbook
14.67 hours of vacation leave per month
1 day of sick leave per month
12 paid holidays
PCC Winter Break (when College is Closed)
24 hours of personal leave per year
More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits. Please email PCCBenefits@pcc.edu if you have any questions.
How We Determine Initial Salary Placement
The first two steps of the range are: $77,862 and $95,377 per year. Higher salary placement may be available based on qualifications, experience and internal equity.
Oregon Veterans' Preference in Public Employment
Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
Veterans: DD214
Disabled Veterans: DD214 and Letter from the Department of VA
Notice of the Availability of the Annual Security Report
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.