IT Support Internship
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Skills
About the role
Become an intern at AB InBev in the vibrant city of Prague!
Purpose:
Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.
That’s Who We Are: Come and OWN IT
Internship Description
This internship is a full-time unpaid opportunity in our IT Support and new capabilities center in Prague, with a chance for you to discover what it's like to work in one of the top 5 FMCG companies in the world.
As an intern, you'll get the chance to experience the “real life” business whilst developing your skills - learning through experiencing different areas of the business and building your own reputation. With the right focus and attitude, the internship can lead to a long-lasting career within AB InBev.
What will you be doing?
As a part of the On-Site IT Operations and Support Team, you will be responsible for Hardware Support, End User Support, and the opportunity to engage in several Business Projects.
Some of the tasks you will be performing
- Providing first-line support for employee technology issues.
- Assisting with service requests and incident management.
- Troubleshooting common Microsoft 365 and workplace technology issues.
- Logging, tracking, and updating support tickets in service management tools.
- Supporting employees with collaboration tools and workplace applications.
- Contributing to knowledge articles and process documentation.
- Learning about Digital Employee Experience (DEX) and emerging technologies, including Microsoft Copilot.
- Working with stakeholders to help deliver a positive employee experience.
Internship Requirements
We are looking for a candidate who:
- Is currently in the final year of a Bachelor’s or Master’s program, or a recent graduate.
- Has legal authorization to work in the Czech Republic.
- Demonstrates a willingness to relocate to the Czech Republic for the duration of the internship.
- Exhibits an advanced level of proficiency in English; knowledge of other languages is highly advantageous.
- Displays a proactive issue-solving mindset, interest in the field of IT.
- Understands and aligns with the team/company culture and goals, taking proactive steps to contribute to their achievement.
- Is capable of handling confidential information with trustworthiness and discretion.
- Has the ability to comprehend end-to-end processes and optimize them for efficiency and effectiveness.
- Demonstrates a keen sense of stakeholder management responsibilities and can effectively manage tasks with multiple deadlines.
- Excels as a team player, fostering strong relationships with colleagues and key contacts.
Internship Duration
The duration of the internship can range from 4 to 6 months or more, depending on your availability.
Prague Experience
- You will immerse yourself in a vibrant corporate environment with a global reach and emphasis on a positive workplace culture.
- You will enjoy the Open Beer Bar twice a week and you will be partaking in corporate events that bring teams together and engage in enriching team-building activities.
- You will experience a sense of community within the internship program, providing a supportive network for personal and professional development. You will engage with like-minded peers, exchange ideas, and benefit from the wealth of knowledge and experiences shared within our international AB InBev internship community. Approximately 60% of our workforce consists of expats.
Ultimately, with the right focus and attitude, a successful internship could open doors to a potential long-lasting career within the company. Demonstrate your skills, dedication, and adaptability, and you may find yourself with the exciting prospect of receiving a job offer from AB InBev.
What you can expect from us
In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentor you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you.
As the leading global brewer, we are committed to bringing people together for a better – and more equal – world. A more equal world starts when everyone can thrive. At AB InBev we value the diversity of cultures, perspectives, skills and experiences within our workforce and we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Other Benefits for Interns
- Box of beer every month.
- 1-month trial period of MultiSport Card.
- AB InBev internal trainings (Project Management, Effective Communication, Data Automation, Microsoft Excel, Data Analytics, etc.).
- Exclusive discounts on leading brands such as Datart, and HP Market.
- Refer a friend - get a box of beer.
- Global Mobility with Erasmus+ grant– meet the criteria and you might be able to apply for the Erasmus+ Traineeship grant program for a chance to experience new cultures, broaden your horizons and contribute to your personal and professional growth.
What happens next?
Step 1: Online Application
Submit your application online to get started.
Step 2: Video Assessment
Keep an eye on your inbox for an invitation to complete a short video assessment that will help us better understand you and assess how well you'll fit within our teams and company. You can also expect questions about your availability for an internship and your role preferences.
Step 3: Line Manager Review
If your assessment goes well, we'll share your profile with the relevant hiring team for further consideration. We'll aim to provide you with the feedback within 10 working days.
Step 4: Online Interview
If we see a strong match, we'll schedule a brief 30-60 minute online interview with the hiring team. This is an opportunity for us to get to know each other better, after which we can typically make the hiring decision.
Step 5: The Offer
If we're the right fit for each other, we'll extend an offer, marking the beginning of your exciting journey with us.
We're looking forward to connect with you.
If this sounds like the incredible opportunity you’ve been waiting for, apply today.
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