IT Support
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Skills
About the role
Overview
New York Institute of Technology's six schools and colleges offer undergraduate, graduate, doctoral, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide.
The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 120,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university’s community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future.
For more information, visit nyit.edu.
Responsibilities
- Assist in the installation, management and repair of network, telecommunications and audio/video equipment
- Data entry & processing
- Provide support to faculty, staff and students with desktop, laptop, mobile and tablet devices
- Inventory and asset maintenance
- Supporting AV equipment and technology during events
- Ticketing system response and helpdesk support
Qualifications
Preferred to be an active A-State student
Ability to lift up to 50 lbs • Ability to climb ladders and work in overhead tight spaces.
Good communication skills for working with diverse faculty, students and staff
Experience working with windows and/or Mac computer systems as well as iOS devices
Basic understanding or experience in one of the below fields: Audio/Video Solutions including microphones and cameras, Video Capture, Digital Signs, iOS devices.
Ability to work between 15-20 hours/week in a minimum of 2 hour segments between the hours of 7am-5pm, Monday through Friday and occasionally evenings and weekends.
Other Information
New York Institute of Technology is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.