IT Support Officer
Jakarta, Indonesia3w ago
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Key details
- Location
- Jakarta, Indonesia
- Work style
- Onsite
- Level
- Mid level
- Job type
- Contract
- Experience
- 2–5 yrs
- Function
- IT & Security operations
- Focus area
- other
- Posted
- 3w ago
Skills
it supporttroubleshooting
About the role
Job Description
- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Do some light coding to automate tasks.
- Provide some technology & procedure initiatives to create more effective IT Support workflow.
Qualifications
Minimum 2 years of experience in IT Support.
Good knowledge of network, hardware, software, and printer troubleshooting.
Strong problem-solving skills.
Good communication and interpersonal skills.