Junior Systems Administrator

The Team and the Role

INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice.

Reporting to the Program Manager, the Junior Systems Administrator support the Advanced Interactive Management Technology Center (AIMTC) at the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). The selected candidate will provide day-to-day technical support, system administration, troubleshooting, and maintenance of Windows-based servers, workstations, network infrastructure, and enterprise applications supporting Navy operations. This position is ideal for an early-career IT professional looking to expand their technical experience within a Department of Defense environment. This is position is located in Newport, RI.

What You'll Do

• Assist with the installation, configuration, maintenance, and troubleshooting of Windows servers, workstations, and associated hardware.
• Support administration of Windows Server 2016/2019/2022 environments, including system upgrades and migrations.
• Monitor system performance, availability, and operational health to identify and resolve technical issues.
• Assist with Active Directory administration, including user account creation, permissions management, password resets, and access troubleshooting.
• Perform routine system maintenance, software installations, security updates, patching, and vulnerability remediation.
• Provide technical support for network connectivity, switches, printers, and other laboratory IT equipment.
• Assist with troubleshooting enterprise applications, databases, and Microsoft SQL Server connectivity issues.
• Support system backups, data recovery procedures, and continuity of operations.
• Respond to user support requests, troubleshoot hardware and software issues, and document resolutions.
• Assist with cybersecurity compliance activities, including security scans, system hardening, and implementation of DoD security requirements.
• Maintain system documentation, hardware inventories, configuration records, and standard operating procedures.
• Coordinate with senior system administrators, cybersecurity personnel, and government technical staff to resolve complex issues.
• Support hardware replacement, equipment installation, system modernization, and laboratory infrastructure upgrades.
• Bid and proposal support if requested.
• Other duties as assigned.

What We're Looking For

Required Qualifications:

• An active secret clearance is required to be considered for this position.
• Associate degree in Information Technology, Computer Science, Cybersecurity, or related technical discipline; equivalent professional experience or technical training may be considered.
• 0–2 years of experience in IT support, help desk, desktop support, or systems administration.
• Basic understanding of Windows operating systems and Windows Server environments.
• Familiarity with computer hardware, software installation, and troubleshooting techniques.
• Foundational knowledge of networking concepts, including TCP/IP, DNS, DHCP, and LAN connectivity.
• Basic understanding of Active Directory, user account administration, and access permissions.
• Strong troubleshooting, problem-solving, and organizational skills.
• Must possess basic computer literacy and data entry skills.
• Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving skills.
• Must possess strong time management skills.
• Must be able to work in a fast-paced, changing, and challenging environment.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Physical Requirements:

• Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.

INDUS aims to provide a competitive compensation package, including a strong pay for performance rewards approach. The expected base pay range for this position is $85,000-$120,000/hr. This position is eligible to participate in our corporate 401(k) and Employee Stock Ownership Plan (ESOP) programs, and may be eligible for performance bonuses, and other rewards and benefits (see more about our compensation package and benefits offered at Culture @ INDUS | INDUS Technology). The pay range for this role considers job-related knowledge, skills, work location, education and training, and certifications. To drive fair pay practices for employees, INDUS conducts regular comparisons across our employee groups and the industry.

INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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