Kennel Attendant

Summary of Purpose:

Duties (Essential Functions):

Provide daily care, cleanliness, and enrichment to animals in care and maintain common areas.

• Responsible for daily cleaning and disinfection of runs, walkways and rooms, public areas and offices.
• Complete AM/PM feeding of all pets per client instructions.
• Complete daily cleaning of cat condos and litter boxes.
• Assist in maintaining a clean and uncluttered resort environment, take out trash, wash windows, do laundry, dishes, etc.
• Provide basic bathing, drying and brushing of animals as assigned.
• Follow and maintain excellent knowledge of organization, cleaning, sanitation, and safety practices to provide a healthy and safe environment for animals and people.
• Patrol grounds daily, picking up any trash and fecal material.
• Complete morning/afternoon activities for all animals on activity list.
• Assist in evaluation of dogs for socialized play.
• Assist with play groups and doggie daycare.

Provide professional, compassionate, stellar customer service to all who visit, call, volunteer, donate or work for KHS.

• Always provide excellent customer service.
• Answer the phone in a timely and friendly manner as assigned.
• Conduct check-in/check-out of clients, using Kennel Booker as assigned.
• Ensure a safe work environment, following all safety guidelines.
• Communicate any animal health or temperament concerns to supervisor on duty.
• Communicate with manager or supervisor on duty regarding unusual activities, significant problems or concerns.

Assist with ASPCA Transport Program.

• Assist with unloading/loading of animals.
• Responsible for cleaning and disinfection of runs and walkways with emphasis on disease control protocols set by the ASPCA.
• Complete AM/PM feeding of all pets per ASPCA instructions.

Other duties as assigned.

Qualifications

Qualifications/Requirements:

• General dog and cat knowledge preferred.
• Ability to work independently with little direct supervision.
• Great interpersonal skills in person and by phone with clients, staff, and volunteers.
• Demonstrated attention to detail, and ability to process paperwork accurately and efficiently.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Humane attitude towards animals.
• Accept, support, and represent KHS core values, programs, policies, and procedures.
• Basic computer knowledge.
• Support the usage of approved AI tools when they can improve efficiency and reduce time spent on routine or administrative tasks while meeting quality, accuracy, confidentiality, and professional standards.
• Ability to lift or otherwise move large animals – up to 50 pounds; full range of motion, including stooping, bending, reaching, etc.
• Background Check required.

Physical, Psychosocial, and Cognitive Demands/ Working Environment

• Frequent bending, reaching, kneeling, walking, and standing regularly while performing job functions.
• Frequently lifts, carries, or otherwise moves and positions objects weighing up to and exceeding 50 lbs.
• Includes working with animals in a kennel/shelter setting (indoor/outdoor) in varying weather conditions.
• Potential for exposure to allergens (including but not limited to pet dander, dust, peanut butter), and zoonotic diseases (diseases transferred from animals to humans).
• Exposure to chemicals.
• Exposure to loud noise.
• Exposure to emotional circumstances.
• Fast-paced environment.