Key Account Manager
Almaty, Kazakhstan2d ago
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Skills
About the role
Bradken is a global manufacturer of custom-engineered products and solutions for the resources sector.
Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter.
About the Role:
As our Key Account Manager, you will lead and grow strategic dealer relationships across our mining products portfolio, supporting long-term customer partnerships and driving profitable growth across the region. This role will focus on delivering tailored technical and commercial solutions while working closely with dealers, mine sites and internal stakeholders.
You will play a key role in identifying growth opportunities, strengthening customer engagement, and supporting product performance across GET, Undercarriage and Bucket product lines.
This role is suited to someone who combines strong technical capability with a proactive and commercially focused mindset.
In this role you will
- Manage and grow strategic dealer and key customer relationships across the mining sector
- Identify new business opportunities and drive market share growth across assigned territories
- Provide technical and commercial support across GET, UC and Bucket product lines
- Conduct site visits and work closely with customers to improve product performance and identify operational opportunities
- Develop account plans, sales forecasts and pipeline reporting through Salesforce CRM
- Collaborate with Engineering, Product Development, Manufacturing and Supply Chain teams to deliver customer solutions
- Monitor market activity, competitor trends and customer requirements to support long-term business growth
- Support warranty, forecasting and commercial activities to ensure strong customer outcomes
You are
- Experienced in technical sales, account management or mining-related commercial roles
- Knowledgeable in mining, mobile plant, wear products or related heavy industry environments
- Confident engaging with operational and corporate stakeholders across customer organisations
- Commercially minded with strong relationship-building and communication skills
- Comfortable working autonomously while collaborating across multiple teams
- Proficient in Salesforce CRM and Microsoft Office applications
- Qualified in Mechanical Engineering, Metallurgy or a related discipline, or bring equivalent industry experience
- Willing to travel domestically and internationally as required
- Multilingual capability in English, Kazakh, and Turkish
This role is based in Almaty, Kazakhstan
Why Join Bradken?
- Bradken supports mining customers with engineered wear solutions backed by global technical, manufacturing and product expertise.
- You will play a visible role in growing our Mineral Processing presence across the region, working closely with customers and contributing directly to commercial and operational outcomes.
- Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We offer:
- Safety first environment and mindset
- Flexible work options
- Competitive Total Reward Packages including Sales Incentives
- EAP for you and your family
How we hire:
About Our Screening Process: As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation, we may invite candidates to complete a one‑way video screening at a time that suits them. If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.