Key Accounts Manager

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟭𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟱𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟭𝟬-𝟭𝟱 𝗟𝗣𝗔)

Experience: 4+ yrs

Location: Bengaluru

As a Key Accounts Manager, you will spearhead the growth and retention of our most strategic surface product portfolios, driving revenue across laminates, acrylics, and associated hardware solutions. You will develop and nurture long-term relationships with premier retailers, distributors, and high-value contractors in the Bengaluru market, understanding their unique needs and translating them into actionable sales strategies. By leveraging your deep product knowledge and market insights, you will identify opportunities for channel expansion, upsell premium finishes, and introduce innovative hardware fittings that enhance customer experience. Your role will be pivotal in positioning our brand as the preferred partner for industrial, commercial, and residential projects, while ensuring a seamless post-sale journey and continuous feedback loop to product teams.

Requirements

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• Build and manage a portfolio of high-value accounts, ensuring consistent sales targets and growth.

• Conduct regular site visits and product workshops to educate channel partners on laminates, acrylics, and hardware solutions.

• Collaborate with marketing and product teams to develop localized promotions, trade shows, and training programs that boost channel penetration.

• Analyze market trends, competitor activity, and customer preferences to forecast demand and adjust strategies accordingly.

• Negotiate pricing, terms, and contractual agreements to maximize profitability and maintain competitive positioning.

• Lead the implementation of new hardware lines (handles, fittings) in field sales, ensuring proper installation standards and customer satisfaction.

• Track and report key performance indicators, providing actionable insights to senior leadership.

• Resolve escalated customer issues, coordinating with technical support, logistics, and finance to deliver timely solutions.

• Identify and cultivate opportunities for upselling and cross-selling within existing accounts.

• Participate in quarterly business reviews with key stakeholders to align on objectives, challenges, and growth initiatives.

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗬𝗼𝘂 𝗮 𝗚𝗿𝗲𝗮𝘁 𝗙𝗶𝘁

• 4+ years of experience in channel sales or key account management within the surfaces or construction materials industry.

• In-depth knowledge of laminates, acrylics, and hardware fittings, with a proven track record of driving sales in a competitive market.

• Strong negotiation, presentation, and interpersonal skills, capable of influencing decision-makers across various verticals.

• Demonstrated ability to develop strategic account plans, forecast revenue, and deliver on targets.

• Proficiency in CRM systems (e.g., Salesforce, Zoho) and Microsoft Office Suite for data analysis and reporting.

• Self-motivated, goal-oriented, and comfortable working in a fast-paced, dynamic environment.

• Excellent problem-solving abilities, with a focus on customer-centric solutions.

• Experience in coordinating cross-functional teams to deliver comprehensive sales and support services.

• Proven track record of managing field sales teams or working closely with channel partners.

• Flexibility to travel within the Bengaluru region to meet clients and attend industry events.