Labor Relations Manager
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Key details
- Location
- Irving, TX, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- People / HR & Recruiting
- Focus area
- other
- Posted
- 17h ago
Skills
About the role
Overview
Labor Relations Manager
Location: Dallas, TXReports to: Vice President of People Operations
About Apex Service Partners
Apex Service Partners is a national leader in residential HVAC, plumbing, and electrical services, with 14,000 teammates across more than 225 locations in 46 states and $3.5 billion in annual revenue. With backing from Alpine Investors and a strategic minority investment commitment from Apollo-managed funds, we combine substantial financial resources, national expertise, and growth opportunities with the local leadership and trusted brands that make our businesses successful. Our mission is to Elevate the Trades by investing in people and serving the operators who lead them. Whether leading a local business or supporting our partners on the national team, we share one purpose: give our teams the tools, talent, and support to build exceptional businesses, create meaningful careers, and deliver outstanding service to their communities.
The Opportunity
The Labor Relations Manager will support labor relations across Apex’s partner companies, partnering with People teams, operators, and legal counsel to manage union relationships, collective bargaining, and workplace issues. Reporting to the VP of People Operations in Dallas, this role translates complex labor matters into practical guidance that strengthens employee relationships and supports business performance.
Key Responsibilities
Lead or support collective bargaining negotiations, including proposal development, labor cost analysis, and agreement implementation
Advise leaders on contract interpretation, grievances, discipline, and other matters involving represented employees
Manage grievance resolution and support mediation, arbitration, investigations, and agency responses in partnership with legal counsel
Build productive union relationships and help leaders address employee concerns promptly and consistently
Train managers on labor relations practices, employee communication, documentation, and contractual obligations
Assess labor implications of operational changes, organizing activity, acquisitions, and potential business disruptions
Track agreements, bargaining timelines, grievances, and emerging risks to inform leadership decisions
Qualifications
Bachelor’s degree in human resources, labor relations, business, or a related field, or equivalent relevant experience
Five or more years of labor relations experience, including collective bargaining and support for union-represented employees
Strong knowledge of labor law, contract administration, and grievance procedures
Demonstrated negotiation, conflict resolution, analytical, and communication skills
Ability to exercise sound judgment, handle sensitive matters, and influence leaders across a decentralized organization
Willingness to travel as business needs require
Multi-site experience in skilled trades, home services, construction, or a comparable frontline environment preferred
Why Apex
Help shape labor relations across a growing national organization, working directly with senior People leadership and local operators to strengthen workplaces and support meaningful careers in the trades.
Apex Service Partners is an equal opportunity employer committed to providing reasonable accommodations to qualified applicants and employees.