Lead Bartender

Compensation: $18.90 per hour plus tips

The Lead Bartender is responsible for providing the highest quality service to guests and ensures smooth Bar operation at all times.You will be responsible for providing timely and accurate service to guests and patrons with enthusiasm and positivity. You are innovative in creating a friendly guest service experience, striving to exceed customers’ needs and expectations during their visit. The Lead Bartender has ample experience in preparing the highest quality beverages and represents the establishment through the ability to make accurate recommendations when necessary.

Job Requirements

• Knowledgeable about beverages, recipes, and correct glassware and garnishes.

• Knowledgeable about and ensure compliance with all state liquor regulations.

• Understand the mission, vision, and goals of the hotel.

• Must be able to prioritize and work efficiently with limited supervision.

• Must be detail-oriented and able to multitask efficiently.

• Must be able to speak, understand, and communicate effectively in the workplace.

• Must possess excellent communication, follow-up, and organizational skills.

• Must have the ability to push, pull, bend, squat, and lift on a regular basis.

• Follow PPE safety requirements as needed for assigned duties and when using required tools and equipment.

• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up.

• Be a clear thinker, remain calm, and resolve problems using good judgment.

• Follow directions thoroughly, understand a guest’s service needs, and work cohesively with co-workers as part of a team.

• Adhere to attendance and reliability standards.

• Will be required to work flexible scheduled shifts based on business needs, including holidays, nights, and weekends depending on hotel events and functions.

• Must be RBS Certified and Food Safety certified as required.

• Demonstrate strong knowledge of bartending procedures and service standards and the ability to effectively train and support new bartenders.

Job Responsibilities

• Prepare alcoholic and non-alcoholic beverages for the bar and restaurants in accordance with service standards.

• Anticipate guests’ needs, respond promptly, and acknowledge all guests, making recommendations based on guests’ preferences.

• Take guests’ food and beverage orders, utilizing suggestive selling techniques.

• Complete opening duties as assigned, including checking the quality and quantity of all bar stock and supplies using a checklist.

• Requisition all necessary supplies and transport them from the storeroom to the bar.

• Set the bar according to service standards.

• Set up all condiments, garnishes, juices, and beverages according to standards.

• Prepare all fresh fruit garnishes according to service standards.

• Ensure a sufficient supply of all flatware, glassware, and chinaware for service.

• Ensure cleanliness and condition of assigned station and service areas.

• Set up side stations with supplies and equipment.

• Record guest orders into the point-of-sale system and receive payment following service procedures.

• Adhere to payment, cash handling, and credit policies.

• Open wine and champagne bottles and serve in accordance with service standards.

• Retrieve food orders from the kitchen.

• Guide and support the barback in completing assigned duties to ensure optimum service to guests.

• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.

• Remove soiled wares from the bar and clean and wipe down the bar immediately after the guest departs.

• Collect and report tips at the end of the assigned shift.

• Complete closing duties and reports as assigned and leave duty after reporting to the Supervisor or Manager on Duty.

• Serve as the primary on-the-job trainer for new bartenders, providing hands-on training on beverage preparation, recipes, service standards, POS procedures, cash handling, sanitation, safety, and applicable department procedures.

• Train new bartenders on bar setup, opening and closing procedures, beverage products, equipment, supplies, and daily operations.