Lead - Business Intelligence Senior Insights Analyst
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Skills
About the role
The Lead Business Intelligence Senior Insights Analyst plays a critical role in advancing data-driven decision-making across North America by transforming complex data into intuitive, actionable experiences for Delivery, Engagement, and Program teams. This role serves as a bridge between data, technology, and business users, ensuring analytics solutions are not only accurate and insightful but also practical, accessible, and aligned with how teams work.
With a strong emphasis on user experience, data storytelling, and change adoption, this role partners with stakeholders to design and evolve reporting products, dashboards, and analytical content that enable informed decisions and drive business outcomes. The position also champions analytics enablement through training, consultation, and showcase opportunities that help teams embrace and maximize the value of modern analytics capabilities.
Making an Impact
User Experience & Analytics Product Design
Lead the design and continuous improvement of reporting experiences across North American brands, ensuring data is presented in a simple, intuitive, and actionable manner.
Translate complex data elements, metrics, and insights into practical, business-friendly content that supports operational and strategic decision-making.
Partner with stakeholders to understand user needs, pain points, and workflows, applying user-centered design principles to analytics solutions.
Drive consistency in reporting standards, visualization best practices, and data storytelling methodologies across BI products.
Strategic Data Analysis
Partner with Delivery and Program Leadership to provide reporting and insights that support growth objectives, operational excellence, and strategic initiatives.
Utilize Power BI, Tableau, and related technologies to develop and enhance business intelligence solutions.
Identify opportunities to increase the adoption, impact, and business value of existing analytics products and services.
Knowledge Application