Lead Medical Assistant

We're seeking an experienced and motivated Lead Medical Assistant to help lead our clinical team in a fast-paced podiatry practice. This role is ideal for a Medical Assistant who enjoys mentoring others, supporting physicians, and serving as a leader within the office while continuing to provide exceptional patient care.

The Lead Medical Assistant performs all responsibilities of a Medical Assistant while serving as the primary resource for the clinical team. Acting as a liaison between management and staff, this position helps maintain efficient workflows, supports training and development, and fosters a positive, team-oriented environment.

Essential Functions/Responsibilities (other duties may be assigned):

• Serve as the primary resource and point of contact for Medical Assistant staff
• Lead by example by demonstrating professionalism, teamwork, and exceptional patient care
• Anticipate and plan for physician and clinic needs to ensure efficient daily operations
• Train and onboard new Medical Assistants and educate staff on new procedures and workflows
• Assist with interviewing and hiring Medical Assistant candidates
• Support staff scheduling and help ensure appropriate clinic coverage
• Oversee medical supply inventory and coordinate ordering as needed
• Assist with annual Medical Assistant evaluations and performance reviews
• Monitor the cleanliness, organization, and functionality of medical office equipment
• Perform all Medical Assistant clinical duties, including assisting physicians with patient care and in-office procedures
• Communicate personnel concerns and operational issues to management while providing support and guidance to staff

Required Skills and Experience:

• High School Diploma or GED
• Medical Assistant program completion or 3+ years of clinical experience
• CMA or RMA certification preferred
• 2 year of leadership experience preferred
• 3 years of healthcare experience
• Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred
• Ability to work in a fast-paced environment and assist wherever needed
• Strong multitasking, communication, and customer service skills
• Ability to travel between local office locations, as needed
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams

Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments