Lead Team Member

Description

BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations.

SPECIFIC RESPONSIBILITIES:

In addition to all duties of a Store Clerk – Levels I and II the Lead Clerk is responsible for the following:

• Supports Store Manager in loss prevention efforts
• Provides as a back up for paperwork, deposit and orders in the absence of a manager
• Checks gas prices
• Provides assistance with scheduling employees
• Assist with Month End procedures.

CONTACT WITH OTHERS - Internal:

• Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis

CONTACT WITH OTHERS - External

• CUSTOMERS
• Vendors

Requirements

Education:

• High school diploma or equivalent with the ability to read and perform math.
• Ability to read, speak and understand English.
• Attend and complete the ‘Train the Trainer course’

Experience:

• Ability to understand, articulate and implement written and verbal instruction.
• Ability to interact with customers on a friendly basis and work in a fast-paced environment

Availability:

• Must be able to work a flexible, full-time schedule which would include days, evenings, weekends, third shift and holidays.
• Hours will vary.
• Must be able to be on call/work two weekends per month
• Must be able to work 35-45 hours in a week
• Must have reliable transportation
• Must have the ability to be on call 24 hours a day

Physical:

• Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.

BENEFITS:

• Eligible for Insurance with FSA – 1st of the month, following 60 days from date of promotion.