Learning Services Assistant - FHLS - Appendix-D

Find Your Spot at Humber
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title: Learning Services Assistant

Job Type: Appendix-D

Duration of Need: Until October 29, 2027

Hours: 37.5 hours per week

Faculty/Department: Faculty of Health & Life Sciences

Campus/Location: North Campus; In-person

Salary: Payband D - $28.38 - $32.70
Starting Salary: $28.38; Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About Faculty of Health & Life Sciences at Humber:

The Faculty of Health & Life Sciences is committed to sharing our knowledge and experience with students to help them become skilled, adaptable, compassionate and career ready graduates. Our faculty experts reinforce excellence and commitment to social justice and transformation as students train to work across a range of careers in the healthcare and wellness fields. Teaching and learning is student-centered with emphasis on technological innovation, diversity and integrated community and clinical industry collaborations. State-of-the-art facilities enhance learning, giving students a solid foundation for placement experience.

About Learning Services Assistant(LSA) Position:

Reporting to the Operations Manager, the Learning Services Assistant is the first point of contact for the Faculty of Health & Life Sciences (FHLS) and the main priority of this role is to provide outstanding frontline customer service and clerical support.

The Learning Services Assistant handles in person and telephone inquiries regarding FHLS program information and student support services and provides clerical support to Continuous Professional Learning (CPL), Work Integrated Learning (WIL), FHLS Operations and student advising. In addition, the role liaises with faculty and staff and the Humber community and supporting students with regsitration. The volume and diversity of students encountered enhances the customer service requirements of this role.

The Learning Services Assistant maintains a professional office environment by coordinating incoming and outgoing mail, schedules daily courier needs, maintains office supplies, trouble