Leasing Professional
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Key details
- Salary
- $50K–$55K/yr
- Location
- Kansas City, MO, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 2–5 yrs
- Function
- other
- Focus area
- other
- Posted
- 1w ago
Skills
closing salescustomer serviceexcelkpismicrosoft officemicrosoft wordproperty managementyardi
About the role
Job Summary – Kansas City, MO
The Leasing Professional is responsible for the complete leasing and marketing cycle of multi-family residential properties, driving occupancy through effective sales techniques and outstanding customer service. This position plays a crucial role in maintaining high occupancy rates while ensuring excellent resident satisfaction.
Duties and Responsibilities
Sales and Marketing
- Generate and nurture leads through multiple channels, including social media, networking, phone calls, and online/print advertising
- Conduct engaging property tours that showcase our communities' features and benefits
- Meet or exceed monthly leasing targets and occupancy goals
- Maintain detailed records of all prospective interactions in property management software
- Participate in outreach marketing activities, including hosting open houses and distributing promotional materials
- Make regular calls to businesses, associations, and organizations to promote vacancies
Property Knowledge and Presentation
- Maintain comprehensive knowledge of:
- All property features and available units
- Local neighborhood amenities
- School districts
- Utility services
- Competitive rent information
- Current promotions
- Inspect model units and available apartments before showing
- Contribute to the property's curb appeal and cleanliness
- Assist with property signage and marketing displays
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Leasing Process Management
- Manage the complete leasing cycle from first contact to move-in
- Screen and qualify prospects according to established criteria
- Prepare lease documentation and related paperwork with accuracy
- Ensure compliance with Fair Housing requirements and regulations
- Coordinate move-in preparation and new resident orientation
- Maintain detailed and timely records in Yardi
- Follow up with prospects who do not initially lease to attempt to close sale or refer to sister properties
Professional Development and Administration
- Update job knowledge through educational opportunities
- Maintain professional networks and industry connections
- Participate in property events and community building activities
- Identify and suggest process improvements
Management may assign additional duties
Qualifications
Required
- Minimum of two years of leasing or sales experience
- Effective communication and people skills
- Proficiency in Microsoft Office (Word and Excel)
- Experience with property management software
- Ability to work a flexible schedule
- Professional appearance and positive attitude
- Valid driver's license and reliable transportation
- Initiative-taking with strong initiative
- Perform well under pressure
- Excellence in team collaboration
- Proven record of meeting/exceeding sales goals
- Strong work ethic and attention to detail
- Commitment to continuous improvement
- Skilled at building resident relationships
Preferred
- Local market knowledge
- Working knowledge of HUD programs
- Experience with Yardi Property Management software
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- Background in multi-family property management
- Fair Housing Certification (we will also train)
- Bilingual (English/Spanish) is preferred for effective team and resident communication.
Performance Expectations
- Maintain maximum occupancy based on established goals
- Accurate and timely documentation
- Professional representation of the company
- Positive relationships with co-workers, residents, contractors, and vendors
- Consistent achievement of leasing targets/KPIs
Salary: $50-55K
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