Lending Officer

Enjoy a competitive salary along with great perks, benefits, and staff discounts.Your well-being matters: benefit from a supportive, balanced work environment.Develop on the job, with expert-led training and a clear route to advancement.About the RoleWe are excited to present an excellent opportunity for an experienced and passionate Lending Officer to join our dynamic team in our Townsville Head Office. In this role, you will provide a high standard of timely, accurate and professional lending support to existing and prospective members and third-party introducers. Part of this role involves member-facing duties, including direct engagement with members throughout their lending journey. You will also support members with enquiries and applications relating to relevant government home ownership assistance schemes available in Queensland, including Queensland Government initiatives and the Australian Government Help to Buy Scheme, in accordance with applicable scheme requirements and lending policies. You will be responsible for delivering a positive lending experience, building strong relationships and proactively identifying opportunities to meet members’ broader financial needs through relevant products and services. The ideal candidate will thrive in a fast-paced environment, demonstrate clear and confident communication skills, and be adaptable to changing priorities while maintaining a high standard of professionalism and service. This is a full time position, based on a 38-hour working week with preferred location for this position being in Townsville Head Office. About YouTo be eligible for this position, you should possess the following qualifications and skills:Previous experience in mortgage lending, with regular exposure to credit applications.Strong understanding of relevant legislation, policies, and procedures.Excellent written and interpersonal communication skills, including the ability to negotiate and resolve conflicts.Exceptional time management skills to handle multiple tasks and meet deadlines.Experience within the Financial Services industry. About us Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members. Our Benefits Work life balance and flexible working options Birthday Leave Community Volunteer LeaveAccess to an Employee Assistance Program (EAP) Access to our Wellness ProgramDiscounts on your Banking and Health Insurance productsCultural lunches and social clubsExcellent training and development opportunitiesHow to Apply If you are a dedicated and experienced professional looking for a challenging yet rewarding opportunity in the financial sector, we encourage you to apply for this position.To apply for this role please follow the links or apply via our Careers Page. Applications close Tuesday 10 November at 5pm. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley on 07 4412 3730.If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*