Loan Officer

Accountabilities:

Develop and strengthen client relationships: Build trusted relationships with Loan Officers across assigned broker and lender accounts, becoming a reliable partner and primary point of contact.
Drive loan volume and business growth: Proactively identify Loan Officers who are not yet using the platform, develop new business opportunities, and encourage increased loan submissions from existing accounts.
Manage strategic accounts: Support assigned broker and lender partners by understanding their business needs, identifying growth opportunities, and developing strategies to increase platform adoption and production.
Promote competitive mortgage solutions: Communicate the advantages of the integrated mortgage platform, highlighting competitive pricing, faster turnaround times, streamlined underwriting, and efficient loan closings.
Resolve operational challenges: Work closely with underwriting, closing, and operations teams to troubleshoot delayed or complicated loan files, address bottlenecks, and prevent potential deal losses.
Support major customer launches: Contribute to the onboarding and development of significant broker and lender accounts, helping establish strong relationships and drive early adoption.
Maximize customer engagement and performance: Maintain regular communication with Loan Officers, monitor account activity, identify opportunities to increase production, and ensure partners receive consistent value.
Contribute to team growth: Help strengthen account management practices as the business expands, with opportunities to progress into a Lead Account Manager position and eventually management.
Requirements:
Mortgage industry experience: Typically 3–7 years of relevant experience, ideally as a producing Loan Officer at a mortgage broker or lender, or as a Wholesale Account Executive or Account Manager managing broker relationships. Candidates with 2–12 years of experience are encouraged to apply.
Loan origination expertise: Strong understanding of the mortgage origination process, including loan submission, underwriting, credit decisions, closing, and the operational challenges involved in getting loans funded.
Business development capabilities: Proven ability to generate new business, identify production opportunities, increase loan volume, and build a consistent pipeline through proactive outreach and relationship management.
Relationship-building skills: Excellent interpersonal and communication skills, with the ability to establish credibility, earn the trust of Loan Officers, and maintain productive long-term partnerships.
Problem-solving abilities: Demonstrated ability to identify and resolve issues affecting loan files, coordinate with internal teams, and find practical solutions to keep transactions moving.
Commercial mindset: Strong sales and negotiation skills, combined with the ability to communicate the value of competitive mortgage pricing, faster processing, and improved lending experiences.
Technology adaptability: Comfortable working with modern technology platforms and adopting innovative tools and processes to improve mortgage operations and customer experiences.
Self-motivation and ownership: A proactive, results-oriented approach, with the confidence to pursue new opportunities, manage multiple accounts, and take responsibility for business growth.
Education: A college degree is considered an advantage but is not required. Relevant professional experience and demonstrated performance are valued.
Benefits:
Competitive earning potential: Target compensation of approximately $150,000 in on-target earnings (OTE).
Uncapped variable compensation: Performance-based earning potential with no stated commission ceiling.
Equity participation: Opportunity to share in the company's long-term growth through equity.
Fully remote work: Work from anywhere within the United States.
Established production opportunities: Grow loan volume through relationships with Loan Officers who already have active production, without having to rebuild an entirely new pipeline every month.
Competitive product offering: Represent an integrated mortgage platform offering attractive pricing, faster credit decisions, and streamlined closing timelines.
Career advancement: Opportunity to progress into a Lead Account Manager role, with a potential pathway into people management.
Growth environment: Join an expanding team supporting major broker and lender launches, with opportunities to make a meaningful impact on business development.
Collaborative workplace: Work alongside experienced professionals across underwriting, closing, operations, and account management.