Loan Origination Manager II

JPMorgan Chase

Manila, Philippines7h ago

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Key details

Location: Manila, Philippines
Work style: Onsite
Level: Lead / Staff+
Job type: Full-time
Experience: 4–7 yrs
Function: Operations & Strategy
Focus area: other
Posted: 7h ago

Skills

asset managementdata analysisfraud preventionloan originationmachine learningstakeholder managementstrategic planning

About the role

Shape how lending transactions move from decision to close through strong leadership and disciplined execution. You will guide a team that delivers accurate documentation and dependable timelines for internal and external stakeholders. In this role, you’ll influence day-to-day outcomes while improving processes that support scale and risk awareness. You’ll partner closely across functions and help resolve complex issues with sound judgment. If you enjoy building high-performing teams and improving how work gets done, this role offers meaningful impact.

As a Loan Origination Manager II within the Loan Origination team, you lead a team responsible for end-to-end loan origination support, with a focus on accurate documentation and timely transaction closing.

Job responsibilities

Lead and supervise a team of loan origination specialists to support accurate loan documentation and on-time transaction closing
Set team priorities, assign work, and manage capacity to meet service commitments and quality standards
Identify and resolve process gaps, operational issues, and escalation items using structured problem-solving and risk awareness
Partner with stakeholders to align expectations, communicate status, and drive timely resolution of questions or exceptions
Implement process improvements and change initiatives that enhance efficiency, controls, and the overall client and stakeholder experience.

Required qualifications, capabilities, and skills

4 years of experience managing loan origination processes and supporting loan documentation through closing
Experience with strategic planning and resource allocation to manage team workload and operational priorities
Demonstrated conflict management and issue resolution skills, applying critical thinking to evaluate risks and drive outcomes
Strong stakeholder management and communication skills, including the ability to collaborate across teams and influence decisions

Preferred qualifications, capabilities, and skills

Experience supporting lending services in a dynamic, fast-paced environment
Experience leading change initiatives that improve processes, adopt new tools, or respond to evolving business needs
Experience using data analysis and emerging technologies (including artificial intelligence and machine learning) to improve workflows and decision-making
Experience creating quantitative reports and performance metrics to support operational reviews and planning
Understanding of fraud risk concepts and operational security practices used to protect sensitive information

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.