Maintenance Engineer - III
United States23h ago
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Skills
About the role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
What you will have an opportunity to do:
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
· Be Authentic
· Practice Humility
· Cultivate Teamwork
· Value Time
· Be Trustworthy
We offer a very competitive salary and generous benefits including:
· Low-cost Medical, Dental, Vision Plans
· Paid Life Insurance
· Short- and Long-Term Disability
· Paid Time Off & Holidays
· 401(k) with Company Match
· Commuter and Company-paid Toll Programs
· Complimentary Shift Meal
Position Overview
South Seas is seeking an experienced and highly skilled Engineer III to join our Engineering team. This position is responsible for performing advanced maintenance, troubleshooting, repairs, and preventative maintenance throughout the resort to ensure facilities, equipment, and guest accommodations are maintained to the highest standards.
The Engineer III serves as a senior technical resource within the Engineering department, bringing extensive knowledge of building systems, mechanical equipment, HVAC, electrical, plumbing, and general facility maintenance. This individual must be hands-on, detail-oriented, and capable of independently diagnosing and resolving complex maintenance issues while supporting daily resort operations.
The ideal candidate has a strong background in hotel or resort engineering, excellent troubleshooting abilities, and a commitment to maintaining a safe, functional, and welcoming environment for guests and team members.
Essential Duties & Responsibilities
- Perform advanced maintenance, troubleshooting, and repairs of resort facilities, guest accommodations, public areas, and back-of-house operations.
- Diagnose and resolve complex mechanical, electrical, plumbing, HVAC, and general building maintenance issues.
- Inspect, maintain, and repair HVAC systems, including air conditioning units, ventilation systems, and related equipment.
- Perform electrical repairs, including troubleshooting circuits, switches, outlets, lighting systems, and other electrical components within authorized qualifications.
- Perform plumbing maintenance and repairs involving fixtures, faucets, drains, toilets, water lines, and related systems.
- Complete carpentry, drywall, painting, tile, flooring, door hardware, and general building repairs as needed.
- Conduct routine inspections and preventative maintenance to ensure equipment reliability and minimize operational disruptions.
- Respond promptly and professionally to maintenance requests from guests and resort departments.
- Troubleshoot and repair equipment and building systems while identifying opportunities for long-term solutions.
- Assist with the maintenance of mechanical rooms, equipment areas, and other critical resort infrastructure.
- Support Engineering leadership in identifying maintenance priorities, equipment concerns, and facility improvement needs.
- Provide technical guidance and assistance to less experienced Engineering team members when needed.
- Maintain accurate records of maintenance activities, work orders, equipment repairs, and preventative maintenance tasks.
- Follow all safety procedures, building codes, and resort operating standards.
- Coordinate with other resort departments to ensure maintenance activities minimize disruption to guest experiences.
- Respond to urgent maintenance situations and participate in emergency response efforts as required.
- Maintain tools, equipment, supplies, and work areas in a safe, clean, and organized manner.
- Perform additional duties as assigned by Engineering leadership.
What are we looking for?
Required Skills & Experience:
- Advanced working knowledge of HVAC, electrical, plumbing, mechanical systems, and general building maintenance.
- Strong diagnostic and troubleshooting skills with the ability to independently resolve complex maintenance issues.
- Experience performing preventative maintenance and working with computerized maintenance management or work order systems.
- Ability to read and interpret technical manuals, equipment specifications, and basic building diagrams.
- Knowledge of workplace safety practices, proper equipment operation, and applicable maintenance standards.
- HVAC, EPA 608, or other relevant technical certifications preferred.
- Strong communication skills and the ability to work effectively with guests, team members, and department leadership.
- Ability to prioritize multiple maintenance requests and work independently in a fast-paced resort environment.
- Professional appearance, positive attitude, and a commitment to exceptional guest service.
- Flexibility to work various shifts, including weekends, holidays, and evenings as operational needs require.
- Ability to respond to maintenance emergencies and perform physically demanding tasks as required.
REQUIRED QUALIFICATIONS:
- Must possess a High School Diploma or equivalent, some college preferred.
- Must have a valid driver’s license, motor vehicle background check will be completed
- Excellent communication skills with fluency in English required.
- Minimum of 5 years of experience in building maintenance, facilities engineering, or a related technical field preferred.
- Previous experience in a hotel, resort, or hospitality environment strongly preferred.
Physical Requirements:
- Ability to stand, walk, bend, crouch, kneel, climb, reach, push, and pull throughout the workday.
- Ability to lift, carry, push, or pull up to 50 pounds.
- Ability to safely use ladders, hand tools, power tools, and maintenance equipment.
- Ability to work indoors and outdoors in varying weather conditions, including heat and humidity.
- Ability to access mechanical spaces and perform maintenance tasks in confined or elevated areas when necessary.
SCHEDULE: Flexibility to work various shifts, including weekends and holidays.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.
As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Compensation:
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$Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.